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Quidco & Vodafone... good at giving cashback?

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Comments

  • quidco_Company_Representative
    quidco_Company_Representative Posts: 2,512 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic
    Hi,

    Just to let you know, we have been dealing directly with Vodafone to obtain payment for those of you with older transactions. The issue here is around some older batches of validated untracked earnings enquiries. The stats on our site are based on actual transactions that have tracked naturally, as this process is much more automated within Vodafone's affiliate network.

    The administration of earnings enquiries is more manual and this is what has caused the hold-up here. We are frustrated when this type of delay occurs but Vodafone are as keen to sort this out as we are and I can assure you that we are working very hard to bring an end to this for you as soon as possible.

    I don't normally post on threads other than the official Quidco one and I will not be able to respond on here again, but I did just want to clarify the situation as regards the cashback side of things. I am sorry for the distress and frustration that this issue is causing but, as always we are on the case for you.

    Kind regards,
    Jules
    Official Company Representative
    I am the official company representative of quidco. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE
  • Yolina
    Yolina Posts: 2,262 Forumite
    Thanks for the update Jules, I'm also waiting for my Vodafone cashback from November!
    Now free from the incompetence of vodafail
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    As per my own thread on the same topic, I eventually received notification that Quidco received the payment from Vodafone yesterday. :j


    So maybe the backlog is being unjammed ?????
  • My quidco account is now showing as recieved from Vodafone £0.00 as of yesterday for a £150 cashback outstanding since April. Does anyone know if this means I will be seeing this £150 soon???
  • W1zz
    W1zz Posts: 621 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Another here who ordered a 12 month SIM contract from Vodafone. Initially there was no tracking and had to wait (i think it was 90 days) before I could raise a query. £100 was then tracked and validated and I've been waiting ever since.

    I'm sure I've read elsewhere (Quidco community) that these payments from November 2009 were being processed at the end of this month. I'll not hold my breath.
  • Snakeeyes21
    Snakeeyes21 Posts: 2,527 Forumite
    Guys_Dad wrote: »
    I ordered a sim-only deal in November 2009. Validated April 2101. Still waiting!

    Maybe you should jump back in that time machine and see if its been paid yet :p
  • Nostromo
    Nostromo Posts: 430 Forumite
    Maybe you should jump back in that time machine and see if its been paid yet :p

    If only he had a flux capacitor :D
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    Nostromo wrote: »
    If only he had a flux capacitor :D

    I would have settled for a cashback ! ( and fingers that could type) ;)
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