Concord Lift Evo PT car seat £119 down to just £9

twinkle_eyes_2

sumoqueen wrote: »

I had the same issue with an insurance company - I paid my brothers money but they paid a claim cheque to him, as the account was in his name and I was told it was nothing to do with me and they basically told me I was silly to pay for someone else. I told them they were quick enough to take the money regardless who it was from - are mothercare the same? I do not know who is right or wrong in this situation though - sorry! It cost us £25 to cash his cheque!

what a big mess

bylromarha

If any of you can be bothered to chase this through, there was a similar misprice on the Argos website a while ago - on DSs I think - and there was lots of legal advise on there as to what constitutes the point where the contract is formed.

Argos ended up honouring orders as they'd taken money and confirmed dispatch. Quick search on MSE and I can't find it, but maybe some of you want to invest some time into finding it as it may help if you want to know where you stand.

Mimosa_Miminski

Further to our previous emails, we are sorry for the inconvenience caused by our pricing error and are sorry you remain disappointed with our explanations to date. We have been very clear this was an unintended error and the item was removed from sale as soon as we became aware.

We would like to reiterate that Mothercare has the right, as explained in our terms and conditions available on our website, to withdraw our acceptance of an offer to purchase where your offer relates to goods that have been priced below that which we intended.

We have nothing further to add at this point.
Claire Honeyman
Contact Centre Operations Manager

This is the email they sent me when I asked if they would send a discount voucher or a small "I'm sorry gift" for the inconvience. I take it from the tone of the reply that they won't - what friendly customer service staff!!!

Mimosa_Miminski

natalieho wrote: »

Only if you actually recieve the goods in hand though, until you actually have them, then the contact is formed.

No that's not true. The contract is formed when the money is taken not when the goods are received. I remember this from studying contract law

Gaia

kckleekyle wrote: »

http://www.mothercare.com/Concord-Lift-Evo-Car-Seat/dp/B002APH8SK/sr=1-3/qid=1282648996/ref=sr_1_3/279-4213444-9440354?_encoding=UTF8
Here it is

Looks like they may have taken it down

"We're sorry. The Web address you entered is not a functioning page on our site.
Please double-check the URL for typos and other errors. Or go to our home page."


I just checked all the car seats and it's not shown.



Hope those of you who ordered have it honoured

natalieho

Mimosa_Miminski wrote: »

No that's not true. The contract is formed when the money is taken not when the goods are received. I remember this from studying contract law

Thats very interesting as i paid for something in argos and went to the collection point where i was refused blank that i was allowed the glitch item and they stated they had everyright to do this even after i complained