We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Damaging an item when shopping?

Options
12346»

Comments

  • Lifeisbutadream
    Lifeisbutadream Posts: 13,102 Forumite
    I remember this being on Dom's know your rights thing.

    They can charge you for it - legally - but should only charge you trade price.......not retail.

    I hate these 'know your rights' programmes..:)

    Who says what the trade price was for the mattress?? is that the exact amount paid for the mattress, or would it be 'allowed' to include staff time moving the mattress, removal and disposal of the packaging and disposing of the soiled item?

    OP - did you take the mattress away with you? if so then you should certainly have paid full price for it - even if you left the damaged item in the store, I don't really see why you should pay a discounted price when you would then have left the shop with a damaged item that they now need to replace.
  • OlliesDad
    OlliesDad Posts: 1,825 Forumite
    edited 24 August 2010 at 4:42PM
    OP - did you take the mattress away with you? if so then you should certainly have paid full price for it - even if you left the damaged item in the store, I don't really see why you should pay a discounted price when you would then have left the shop with a damaged item that they now need to replace.

    I think you answered this question yourself. They do need to replace the item, and therefore they will be buying from a wholesaler at wholesalers price, therefore that is the loss that they have incurred.

    I seriously hope the people that are slating the OP for allowing their child to test the bed, do not have children of their own. The naivity shown in some of the comments is absolutely ridiculous (the most ridiculous is by advising that a toilet training child must where a nappy if out in public, although this comment was from the forum clown!).
  • MrC_Beds
    MrC_Beds Posts: 96 Forumite
    Part of the Furniture Combo Breaker
    OlliesDad wrote: »
    I think you answered this question yourself. They do need to replace the item, and therefore they will be buying from a wholesaler at wholesalers price, therefore that is the loss that they have incurred.

    I seriously hope the people that are slating the OP for allowing their child to test the bed, do not have children of their own. The naivity shown in some of the comments is absolutely ridiculous (the most ridiculous is by advising that a toilet training child must where a nappy if out in public, although this comment was from the forum clown!).

    If you mean Judas (the troll formerly known as Anihilator etc) I do believe he has been booted along with all of his posts (until the next time)

    He really shouldn't have had a pop at Mr Lewis in one of the threads :D
  • Lifeisbutadream
    Lifeisbutadream Posts: 13,102 Forumite
    OlliesDad wrote: »
    I think you answered this question yourself. They do need to replace the item, and therefore they will be buying from a wholesaler at wholesalers price, therefore that is the loss that they have incurred.

    I seriously hope the people that are slating the OP for allowing their child to test the bed, do not have children of their own. The naivity shown in some of the comments is absolutely ridiculous (the most ridiculous is by advising that a toilet training child must where a nappy if out in public, although this comment was from the forum clown!).

    I have children of my own - 2 actually - I am not slating the OP, only saying that he needs to pay for the damage that his child caused. My daughter broke an ornament in a shop when she was 2 - I paid for that willingly.

    The wholesale price that the store paid would not include the cost of removal and disposal of packaging, or the time for staff to move the matresses or for the disposal of the original if the customer did not take it away, therefore I have not answered my question myself - who decides the correct costing for disposal of rubbish or staff costs?
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    To my mind, this is simple.

    Retailer would have to prove negligence - a legal test that the acts or omissions of the OP fell below that of a reasonable person.

    Damages for negligence are to put the claimant in the position it would have been in had the negligence not occured - therefore the cost of cleaning or, in the final analysis, the cost of replacement. As the retailer would not have paid the retail price, they would be entitled to damages for the replacement cost to them.
  • Ste_C
    Ste_C Posts: 676 Forumite
    ADAM001 wrote: »
    What an utterly useless,ingnorant,judgemental and insulting thing to say.
    Have kids of your own? I bet if you have yours are impeccably behaved,make no noise whatsoever and are toilet trained by 6 months,i was merely asking a question,not asking for some self righteous knob to come on here and make sweeping statements about people he has never even met!!

    Yea, but he's spot on though, you gotta admit that.
  • tbw
    tbw Posts: 5,137 Forumite
    I seriously hope the people that are slating the OP for allowing their child to test the bed, do not have children of their own. The naivity shown in some of the comments is absolutely ridiculous (the most ridiculous is by advising that a toilet training child must where a nappy if out in public, although this comment was from the forum clown!).[/QUOTE]

    Nobody has 'slated' the OP for allowing the child on the bed - just pointed out the lack of common sense in allowing a child who is NOT fully toilet trained to sit on somebody elses property! Parents surely have some duty to ensure that their offspring do not damage anyone elses stuff either deliberately or accidentally. If it all goes wrong and an accident happens then certainly the parent is liable for the damage caused.

    Many people who have children seem to labour under the delusion that the rest of us have to put up with anything and everything that their children get up to. Just another instance of THEIR 'human rights' and B***** everyone else!!!
    ELITE 5:2
    # 42
    11st2lbs down to 9st2lbs - another 5lbs gone due to alcohol abuse (head down toilet syndrome)
  • I know most people believe that morally, the OP should pay. But legally, do they have to?
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    I know most people believe that morally, the OP should pay. But legally, do they have to?

    See post 58. Depends on whether negligence can be established.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.