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Unauthorised transactions

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  • paddedjohn
    paddedjohn Posts: 7,512 Forumite
    Part of the Furniture
    Your son 'stole' your card from you and used it purchase games you are looking for redress from nintendo?? look closer to home, take his ds of him and start teaching him right from wrong
    Be Alert..........Britain needs lerts.
  • soolin
    soolin Posts: 74,142 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    krazeybird wrote: »
    Err, well how many people lock their card away when they're in their own home?? I doubt very many. .

    I agree I certainly don't have to lock my card away at home, but then my sons would never have taken it and used it so I have no need to protect myself from theft by them.
    krazeybird wrote: »
    If someone stole it out my bag whilst I was out I doubt id get the same criticism about not keeping it safe, and funnily enough I would be able to challenge it.

    Seems nobody wants to give me any friendly advice anyway eh.

    You can't have it both ways, either the transaction was authorised in which case you are due no refund, or else it was used fraudulently in which case action needs to be taken by you to recover funds. I do not believe it possible to sue an 8 year old, however take them to the police station (pre warn the youth officer) and frighten them a bit with their talk they use about taking things from other people.

    I'm sorry you don't feel that you are getting good advice on here but we cna only tell you what the rules are. If you want different advice then I wonder if it might just be better to tell us what you want us to say in future and we can just type that as a response, obviously it won't be accurate, but you will at least get told what you want to hear.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • ccotaxc
    ccotaxc Posts: 55 Forumite
    Take it out his pocket money so that he has paid it back, I dont think you will get your money back from your CC company or from nintendo.
  • Takoda
    Takoda Posts: 1,846 Forumite
    No one can help you because you were negligent with your card. If you have bought stuff when your kid was next to you so he's seen how you do it and he's a thief which is what it amounts to - then you should have been more careful.

    If he asked you if he could have a game and you said no then he just did the electronic version of raiding your purse! He needs to know how potentially serious what he did was - I suggest grounding him for a month!

    Don't try the "Aw but he's only 8 years old" on me either - I've taught Juniors for the last 20 years so I'm fully aware of what 8 year olds are capable of.
  • Morty_007
    Morty_007 Posts: 1,496 Forumite
    krazeybird wrote: »
    Err, well how many people lock their card away when they're in their own home?? I doubt very many.

    If someone stole it out my bag whilst I was out I doubt id get the same criticism about not keeping it safe, and funnily enough I would be able to challenge it.

    Seems nobody wants to give me any friendly advice anyway eh.

    I lock the cards that aren't in my purse away, yes!! And my purse with the card I do use is kept in my bag, in a high place so that my son can't reach it. Basic security. Sorry you don't feel the advice is helpful but i'm struggling to empathise because I just don't leave my bag vulnerable. Instead of feeling hard done by, perhaps consider employing some of the techniques suggested to improve security in future?
    Good Enough Club member number 27(2) AND I got me a stalkee!
    Closet debt free wannabe -[STRIKE] Last personal loan payment - July 2010[/STRIKE]:T, credit card balance about £3000 (and dropping FAST), [STRIKE]Last car payment September 2010 (August 2010 aparently!!)[/STRIKE]
    And a mortgage in a pear tree :D
  • lanavdt
    lanavdt Posts: 158 Forumite
    The verified by visa seems a bit of a joke to me-I can never remember my password but it's easy to reset and you only need the card and the cardholder's dob so he could have got through that eaily to.
  • molerat
    molerat Posts: 34,595 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The password will be sent to the registered e-mail address so some basic internet / e-mail security should prevent access in this case.
  • Apples2
    Apples2 Posts: 6,442 Forumite
    krazeybird wrote: »
    If someone stole it out my bag whilst I was out I doubt id get the same criticism about not keeping it safe,.

    Isn't that EXACTLY what has happened.

    Your 8yr old son did STEAL it from you.

    You either need to report the theft & fraudulent use of your card to the Police, or take it on the chin and accept what has happened.
    Bear in mind you were negligible by leaving the card unsecured whilst not in your possession.

    Top marks to the littl'un though, he is happy as Larry with his new games. :T:T
  • Becles
    Becles Posts: 13,184 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You need to speak to your son and explain what he has done is wrong and why he must never use your card. Use it as a learning opportunity and nip it in the bud, in case he starts stealing cash or taking other peoples things.

    I've got my credit card details stored on our xbox as I paid for my sons Live memberships, but they have been warned if they make any other transactions on the card, they will be in serious trouble! The card has been on for about 18 months now and they've never bought anything online with it.
    Here I go again on my own....
  • krazeybird wrote: »
    Surely I have rights??
    Yes, your right and we should label your son as a thief?

    Shame how manies of newbies come into the parish seeking absolution for their guilt, only to be scoffed at.

    You have bin Freddied!

    PS, I am afraid that some of the newcomers in the parish do not like my attitude when I jest this gesture. Sure, yous is not the first whom did not get absolution, but alas, thou shalt not be the last.

    Here is another brat keeper who went off in a scoff of tears!
    Hi, My son has been attending a private nursery

    Ah, fings were much quieter before the chavs spent the social on iPADS
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