Barclays have left me cashless

zppp

disgustedvictim wrote: »

1: No card was ever sent to my house. I know this because my house is never empty. There is always someone here.
2: I am not allowed to access my account. I went there yesterday with my passport and my provisional and they still refused to give me any money.

I don't think you have read my post. So to clarify, it sounds like a card was sent, and it has been intercepted by someone before it went for delivery, hence why you probably haven't recieved it.

disgustedvictim

Stuckon100forever wrote: »

Who sent you this money if you don't mind us asking?

It could be that if its come from an account oversees for example that they may consider money laundering?

It does sound like the branch staff didn't want to give you an honest answer, they were probably checking the crimewatch website behind the screen :rotfl:

My relatives who are abroad. I finally got off my fatass and decided to go to University. They were so happy they sent me some money and got me a ticket to go and visit them in December so I can tell them what University is like.

disgustedvictim

zppp wrote: »

I don't think you have read my post. So to clarify, it sounds like a card was sent, and it has been intercepted by someone before it went for delivery, hence why you probably haven't recieved it.

If that was true. Why can I get money out when I have proof that I am me?

zppp

disgustedvictim wrote: »

My relatives who are abroad. I finally got off my fatass and decided to go to University. They were so happy they sent me some money and got me a ticket to go and visit them in December so I can tell them what University is like.

Oh dear, had you have mentioned this originally, we may have been able to advise you that they are probably holding the money due to money laundering checks. They have probably had to notify SOCA, and until they clear the deposit, you won't be able to access it.

Incidentally, I think the card issue is separate and they have sent a card to you, but you haven't recieved it in time before they automatically cancel your current card.

disgustedvictim

zppp wrote: »

Oh dear, had you have mentioned this originally, we may have been able to advise you that they are probably holding the money due to money laundering checks. They have probably had to notify SOCA, and until they clear the deposit, you won't be able to access it.

Incidentally, I think the card issue is separate and they have sent a card to you, but you haven't recieved it in time before they automatically cancel your current card.

!!!!!!? They are sending me to serious organised crime agency because I got 700 pounds? Unbelievable. This is making me even more angry. I've never committed a crime before in my life. I haven't even been told off by a policeman before.


oh and I don't trust them when it comes to the so called card issue. I think they are just lying.

zppp

disgustedvictim wrote: »

!!!!!!? They are sending me to serious organised crime agency because I got 700 pounds? Unbelievable. This is making me even more angry. I've never committed a crime before in my life. I haven't even been told off by a policeman before.


oh and I don't trust them when it comes to the so called card issue. I think they are just lying.

You may not be happy, but they have a legal obligation to report suspicious transactions. Not only that but by law they cannot tell you that you have been reported to SOCA via a suspicious activity report, because that is called tipping off, it is a criminal offence. They have the power to hold the funds until SOCA have decided whether to confiscate the funds under The Proceeds of Crime Act 2002 or whether it can be released.

disgustedvictim

zppp wrote: »

You may not be happy, but they have a legal obligation to report suspicious transactions. Not only that but by law they cannot tell you that you have been reported to SOCA via a suspicious activity report, because that is called tipping off, it is a criminal offence. They have the power to hold the funds until SOCA have decided whether to confiscate the funds under The Proceeds of Crime Act 2002 or whether it can be released.

So basically I'm being treated like a criminal. Well it looks like as soon has this saga is over. I won't be banking with Barclays. This is the straw that has broken the camels back for me.

zppp

disgustedvictim wrote: »

So basically I'm being treated like a criminal. Well it looks like as soon has this saga is over. I won't be banking with Barclays. This is the straw that has broken the camels back for me.

Well they and all financial institutions have a legal obligation to submit anything that looks or is suspicious behaviour, and that applies to financial instituions and approved individuals.

This link will provide you ith the consent process that gives the timescales; SOCA Online Information.

Stuckon100forever

zppp wrote: »

Oh dear, had you have mentioned this originally, we may have been able to advise you that they are probably holding the money due to money laundering checks.

I kind of worked this out from his post that's why I asked where the £700 came from...?

I still think disgustedvictim needs to keep ringing them everyday to push them. Surely if this is what is happening they need to explain how long this procedure takes. There should definitely be a legal time frame, even the police have those. Keep in touch to let us know how you get on.

Lokolo

disgustedvictim wrote: »

!!!!!!? They are sending me to serious organised crime agency because I got 700 pounds? Unbelievable. This is making me even more angry. I've never committed a crime before in my life. I haven't even been told off by a policeman before.


oh and I don't trust them when it comes to the so called card issue. I think they are just lying.

If the bank suspects fruad or illegal activity they do not have to tell you the reasons.

And the bank obviously know your clean criminal record don't they ^_-