Any experience of BuyMobilePhones.net?

sb12

Have posted regarding a few other retailers on the forum and I'm still unsure which one to go for?

Has anyone got any experience in dealing with this retailer? How reliable is their auto cashback?

Quentin

There is some comment and opinion about them in this thread:

https://forums.moneysavingexpert.com/discussion/2660671

One comment is they are as bad as mobiles.co.uk. Nuff said.

Lynsey

No experience of auto-cashback, I only go for the highest value, but this is a company who are now breaching their own T&C's.
If you can afford the gamble, then it's up to you - but at the momemt this company has got to be classed as a big gamble. They are showing the same signs as both CNM and Mobileshop with excuses etc. Maybe just a glitch, maybe bigger troubles ahead - who knows??
For me at present, this is a wait and watch company.

Lynsey

sb12

This is proving to be far more difficult a process than I could have ever imagined! :mad:


Can anyone recommend a retailer (online preferrably with Quidco cashback) that has the following available please!!

1. HTC Wildfire (free handset)
2. £15 a month tariff with a reasonable amount of internet usage included
3. If there is cashback as a gift, that this is reliable

Not asking a lot am I ??? :think:

paceinternet

Where do "auto cashback" deals go wrong?
All the problems seem to be around the redemption deals where you make a claim at set intervals.
The BMP deal on the Wildfire on T-Mobile £15 per month (300 mins, 300 texts, unltd 1Gb fair use web), free phone, is very good with £50 auto cashback. It is good even if you don't get the cashback.

daindian

Well ive not had a problem with them and ive upgraded with them twice on t mobile! Furthermore they are giving two free derby county tickets and home shirt free with every order as buymobilephones are their new shirt sponsers

sb12

paceinternet wrote: »

Where do "auto cashback" deals go wrong?
All the problems seem to be around the redemption deals where you make a claim at set intervals.
The BMP deal on the Wildfire on T-Mobile £15 per month (300 mins, 300 texts, unltd 1Gb fair use web), free phone, is very good with £50 auto cashback. It is good even if you don't get the cashback.

Thanks, someone who thinks like me! This was my point on other threads. Are they a reliable retailer for the basics of delivering a brand new phone and offering good tariffs?

The cashback element was always a 'bonus'. Also the main reason that I've searched out an auto-cashback deal was so that I can't make any mistakes!

daindian

I found them good like i said before! I got my phone on time. They even swapped my faulty htc desire for a galaxy s after 14 days when 7 days is the rule! Furthermore i saved £252 on my t mobile upgrade through them! there t mobile upgrade deals give 2 boosters with android phones so no need to phone t mobile to haggle unlike a new customer!

Guys_Dad

sb12 wrote: »

Thanks, someone who thinks like me! This was my point on other threads. Are they a reliable retailer for the basics of delivering a brand new phone and offering good tariffs?

The cashback element was always a 'bonus'. Also the main reason that I've searched out an auto-cashback deal was so that I can't make any mistakes!

You overlook one basic point.

What happens if the phone develops a fault in the first 6 months? How good are they at dealing with that? Do they have a decent CS department?

I agree that treating a cashback as a bonus, but it's when phones go wrong and the company has a poor CS department that also counts.

Guys_Dad

sb12 wrote: »

Also the main reason that I've searched out an auto-cashback deal was so that I can't make any mistakes!

You might not but I suggest you use the advanced search facility on this forum to search for "auto cashback". You will find that it doesn't always go smoothly by any means.

daindian

well like all companies after the first month any fault is gonna be repaired by the manufacturer