Overcharged at restaurant advise

delboy2405

Hi,

Too cut a long story short, we had a meal at a local restaurant and the bill came to 300 pounds (apologies using a US keyboard unable to find the pound sign ), it was late on Sat night and we never checked the bill. On Sunday we checked and have been overcharged by approx 60 pounds. After many phone calls, they have said they are not going to refund us.

Is there anything I can do?

nomoneytoday

Dispute the amount via your card?

bubblegum26

Was it an independant restaurant or part of a chain

delboy2405

nomoneytoday wrote: »

Dispute the amount via your card?

Yeah, this is the first thing that I will be doing tonight

delboy2405

bubblegum26 wrote: »

Was it an independant restaurant or part of a chain

Its an independant restaurant

bubblegum26

You could try Trading Standards as displaying one price and then charging another is I am sure illegal,

gordikin

Viper_7 wrote: »

Signed for the amount though....?
They will just say you signed for it.

I'd check with the restaurant first - decent place would refund you.

They have checked with the restaurant!

Viper_7

If they will not refund you.

Go again to the same place, and then only offer half the money. Tell them that is all the meal is "worth" and compare it to other places and say the quality is poor.
As long as you pay something and it's comparable to it's "worth" they can't do anything.

Equaliser123

Viper_7 wrote: »

If they will not refund you.

Go again to the same place, and then only offer half the money. Tell them that is all the meal is "worth" and compare it to other places and say the quality is poor.
As long as you pay something and it's comparable to it's "worth" they can't do anything.

And how does that help? They have been overcharged. Going back and getting into a dispute when clearly it is intended as a misguided attempt to recover some of the lost money is a ridiculous suggestion.

Zandoni

Go to the restaurant on a busy evening and speak to the manager, they will be far more helpful if you are there and other customers are in ear shot.

System

How were you overcharged?

If it was different prices then you probably have a solid argument against them.

If it was extra items then that would be very difficult to prove.