orange CS are useless

carla40

Old_Gold wrote: »

Dont get annoyed send a nice email to the CEO and ask for his help to sort this out for you. If this doesn't work then you can get annoyed.:mad:

i don't suppose you or ayone has an address for the CEO, i can't find anywhere to write to, after two more sim cards, (that was wrongly sent), more phone calls, promises to ring me back numerous times, i've given up with ringing them

xero

Googling ceo of Orange seems to bring up the name of "Tom Alexander" but I'm afraid I can't confirm this
on a slight side note, Orange CS does seem useless. I rang up once regarding a problem with my sim's/phone's inability to connect to the internet. The CS rep on the phone told me to go to my local Orange shop and they'd be able to set it up for me. After a 15minute train ride I reached my local Orange store to which the Orange clerk simply told me to effectively go back home and "Google" the Orange settings (which I had already done even prior to the phonecall!). Such lazy assistance, it got me so angry