I'm horrified at myself

macfly

Horrified though???

BLT_2

Jeez get over it, take a look through ebay, there are millions of items going for a penny with postage costs of 50 quid. Its a way to stop ebay milking you for listing fees, final value fees and then telling you its obligatory to use paypal as well for 'security reasons' (nothing to do with them charging a percentage there of course)

If I want to buy anything I always factor in the postage costs and I don't even check the postage when it arrives, I have agreed to the cost so can hardly gripe if it costs less.

Next time up the postage and drop the price, anything which stops ebay ripping you off is well worth it.

Crowqueen

BLT wrote: »

Jeez get over it, take a look through ebay, there are millions of items going for a penny with postage costs of 50 quid. Its a way to stop ebay milking you for listing fees, final value fees and then telling you its obligatory to use paypal as well for 'security reasons' (nothing to do with them charging a percentage there of course)

If I want to buy anything I always factor in the postage costs and I don't even check the postage when it arrives, I have agreed to the cost so can hardly gripe if it costs less.

Next time up the postage and drop the price, anything which stops ebay ripping you off is well worth it.

eBay and Paypal are providing a service and deserve to get paid just as much as you do when selling an item through them.

If you feel they are milking you, then you are free not to sell there and to try another listing site. There are more buyers on eBay though, which is why eBay and Paypal charge more.

You won't get something for nothing. And please don't encourage people to rip eBay off without taking responsibility for them getting booted for ripping off their customers.

mudgekin

Please be assured that it was never my intention to rip anyone off or to avoid fees. I actually listed items with a higher start value and never baulked at the listing fees. This was a genuine mistake as I had initially thought it would be a package and not a large letter.

I have since refunded the buyer via paypal.

Another question that I do have though is I just had another buyer message me and say that the item I sold stank of cigarettes. None of us in the house smoke and I had purchased brand new postage bags from ebay 2 weeks ago especially to start selling so I don't know where that came from.

I have offered to refund her if she returns the item and no this wasn't the 99p item Should I ask her if she just wants to cancel the sale or just go down the refund route

I never realised selling was going to be so awkward :eek:

macfly

It's the bags - it happened to me.

mudgekin

macfly wrote: »

It's the bags - it happened to me.

Thanks for that, are there any that don't smell or is it just the grey ones that smell

mtc95

I admire your honesty. I recently had the opposite happen to me - the seller only attached a standard 2nd class stamp when it should have been sent as a large letter. I had to pay another £1.19 to collect it from the Post Office.

The seller had charged me £1.99 for postage as well :mad:

macfly

Most don't smell. I'm anosic so can't smell anything. It just happened that a visitor commented on a pack of bags smelling of chemicals, a bit smoky.

TurkishDelight

mudgekin wrote: »

Thanks for that, are there any that don't smell or is it just the grey ones that smell

We have red ones, never noticed a smell at all (and I've become quite sensitive to the smell of smoke).

It does seem to be a certain type when we get them through, but I can't put my finger on which as you never know who smokes. :think:

As for the postage, well don't worry that much. It's nice that you've refunded them though, I'm sure they'll appreciate it (it will probably get you better marks than if you'd done it spot on postage in the first place)

charlies_mum

On the occasions I have refunded an overcharge on postage, I only got a thank you once.

A couple of weeks ago, I refunded a buyer £1.50 for overcharge on postage, and noticed that she haid paid me twice (£9 transaction), so refunded that too and never heard anything from her.