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Does seller have to refund postage ?
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Amethyst_ice wrote: »i was sent an item that had damage not mentioned on listing. They kept telling me to send the item back first until i get a refund. I finally decided to give in and asked for their addresss and they never replied. Im stuck with a broken item, money out and ebay said they cant give me details.
its so so annoying when this happens
The fact that seller refused to give his address may have helped. Ebay/paypal dislike sellers trying to get clever, the same thing tends to happen if seller provides false tracking for an item not received claim or refuses to accept a return.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
It is scary what eBay can do, we sold an item on there, it hadn't arrived but was still within allowed posting days, the buyer put a dispute in and within 10 mins of it being opened eBay refunded them everything, we never got a chance to send proof of postage or fight our side. eBay doesn't seem worth the hassle to me anymore. I always refund if needed, but some people and eBay what the world.0
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ebay said they couldnt help me because i was over the allowed 45 days...which is because the seller kept stringing me on.
Ebay have never really helped me..i had to ring a person who was highly abusive to me and ebay just told me to ring the police! I decided to let it go- in their eyes i had a refund...i wish they could somehow monitor ip address..it might limit bad sellers at least.
it does make me dubious of ebay..u never know who to trust
Need a new start..wheres good to live in the UK?!0 -
Do you find these things happening a lot to you? Don't buy any raffle tickets.0
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If people wanted a lottery, then they'd pay for the lottery. People want items properly sold, I'm not sure why you're being hostile to people with problems, but some of your posts don't make an awful lot of sense.Do you find these things happening a lot to you? Don't buy any raffle tickets."Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4
Am now Crowqueen, MRes (Law) - on to the PhD!0
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