A&L sort code?

dbuk44

The OLD one DIDNT work when trying to setting up a link with Paypal this week

(I hadnt realized they had changed)

Paypal sent me a message to the effect "this bank account is closed, please try again". The new one worked fine.

dazza.mk

ynwa wrote: »

Fair enough, but will Santander inform all the companies we already pay by DD of the sort code change, or are we supposed to contact them ourselves to change them before the old codes are 'switched off'?

I've had a confirmation of DD setup through from one of my existing DD Holders giving the new details.

matchseller

I've been migrated to Santander while remortgaging myhome ;i'd already set up direct debit with woolwich. Everything going well until the day of completion; the legal firm called saying wrong sortcode on mandate they needed the new one for Santander.
I had phoned A&L to double check if i had to change anything and was told do nothing as my old sort code would be recognised i also recieved this in an email:

Please be assured that you do not need to take any specific action as a result of the transfer. You can continue to use your account details, manage your accounts and contact us in the same way as before. And now you can start to enjoy some great new benefits.

The only way we could compete was for my broker to email us a mandate and then for us to post it recorded delivery to arrive before midday at a cost of £5 we also incured an extra days interest at £8.80
One other issue with A&L during the remortgage was the provision os bank statements for my Woolwich application
they dont accept online statements
Cost £10 arrival time 22 DAYS
How can that be good service in thethe new millenium.