Approved Foods thread

cabreros

Bit obvious, Paul. Or should I call you jo58?

BitterAndTwisted

I've been ordering from Approved Food for ages now and they've only ever got one order wrong. Something I can't remember now was substituted for a pound of tea which I hadn't ordered. I queried it and the whole 99 pence was credited to my PayPal account the same day. Can't say fairer than that. The thing is, I would have been happy to have paid for the tea, no problem. The cost of it was more than the paltry 99 pence. It was very good-quality tea, as well

mymerrywidow

fitzmum wrote: »

Hello...Is the Approved Food website down? I'm having trouble accessing it this afternoon..Thanks x

i was having trouble all weekend and found that if i went via the forum i could access it that way.

http://forum.approvedfood.biz/index.php

they have changed their server so some people using internet explorer have had troubles.

Approved_Food

quintwins wrote: »

how disappointing just got my order and for over £36 i got

2 cases of noddles - i ordered 4
10 bags of crisps- ok that bit was right
10 bags of sweets-again that bit was right
a multipack on monster much-which i didn't order
2 rolls of dish clothes-which i didn't order

and nothing else i've emailed customer services but tbh i'm not impressed espicially since this was my first order and you lot all raved about how good they were

Hi, the order consisted of two boxes and the second was delayed. It should be delivered today. Sorry about that. If there is anything missing, please contact [EMAIL="Sales@approvedfood.co.uk"]Sales@approvedfood.co.uk[/EMAIL] with the details and your order number.

quintwins

jo58 wrote: »

LOL! :T Join the club. There are other sites to try out too that arnt so "busy"

i did acually look at a few and even tho one had cheaper postage it didn't have as good prices or selection and was far from user friendly, everyone makes mistakes the real test will be how it's dealt with from now i suppose, i have to say tho, chris messaged me on here last night and i've just had an email from CS so they did get back to me quite quickly considering i did email late in the working day

thanks chris

quintwins

just recieved the rest of my order, wow thats alot of boxes (can i recycle those white pellet things?) the rest of my order was fine so i rang customer services about the items that i was missing/had been replaced yesterday and she refunded me for them and said it was a packing error, ok not a great first experience but alls well that ends well, and i will order agian since now theres £6 on my account

jo58

quintwins wrote: »

just recieved the rest of my order, wow thats alot of boxes (can i recycle those white pellet things?) the rest of my order was fine so i rang customer services about the items that i was missing/had been replaced yesterday and she refunded me for them and said it was a packing error, ok not a great first experience but alls well that ends well, and i will order agian since now theres £6 on my account

Glad to hear my experience wasnt that good to say the least but hey ho! x

quintwins

jo58 wrote: »

Glad to hear my experience wasnt that good to say the least but hey ho! x

sorry to hear that the woman on the phone was very helpful, and my kids have already polished off a bottle of juice each and a bag of crisps

donna73

Just wanted to say, I ordered from approved food last week for the first time and was impressed.Ordered weds morning, got a text fri morning with a 1 hour delivery slot for later that day & the option to reschedule. It arrived in the alloted to time, all present and correct and well packaged. Everything we've eaten/ used so far has been fine, and I will order from them again :-)

frugal_shopper_2

quintwins wrote: »

just recieved the rest of my order, wow thats alot of boxes (can i recycle those white pellet things?)

The bags of packing peanuts they have started using recently are the cornstarch ones so can be composted if you don't need them as packing material for any items you post yourself. Technically they are edible too but I wouldn't recommend eating them as #1 they don't taste that nice & #2 you don't know what they have been in contact with so could harbour bacteria.
The simple way to check wether packing peanuts are polystyrene or cornstarch if you are not sure is to place one in hot water, the cornstarch ones will shrink drastically or possibly dissolve completely in a few seconds the polystyrene ones will remain unchanged.

The polystyrene packing peanuts are recyclable however very few places accept them as the recycling process for polystyrene is very specialised so there are only a few places equipped to deal with it.