Firewall problems!!

nickih28

I recently had a nasty virus and i have had this removed (along with 76 other viruses!!) and i have removed the virgin internet security and installed avast anti virus, however i cannot connect to the internet although i can receive emails, so i know the connection is working.

After uninstalling VM security the windows security centre still shows that the VM firewall is still there and turned on and i can not figure out how to get rid of this as all the VM stuff has been un-installed!!

Does anyone have any ideas as i am thinking that somehow the VM firewall could be blocking my internet connection ??

Thanks

Laz123

Download and install CCleaner and see if the program shows so you can delete it this way http://www.filehippo.com/download_ccleaner/

nickih28

Laz123 wrote: »

Download and install CCleaner and see if the program shows so you can delete it this way http://www.filehippo.com/download_ccleaner/

Hi

Tried c cleaner and this did not help !!!

[Deleted User]

Hi,

have you had a look in control panel > programmes, or task master?

Laz123

Download and install Erunt http://www.snapfiles.com/get/erunt.html and back up your registry (it's better than MS restore). Boot into safemode and type into Search VM or the proper name of security suite and delete all that comes up. Type into Run regedit and navigate HKEYS_LOCAL_MACHINE/Software/VM, and delete entries. Reboot. If you've cocked up the registry just reboot into safemode and use Erunt to go back to previous registry.

nickih28

[Deleted User] wrote:

Hi,

have you had a look in control panel > programmes, or task master?

Hi i have looked in control panel-programmes and cant find anything, i will check the task master when i get home

thanks

[Deleted User]

Hi,

sorry, I meant task manager, right click on task bar, you could also have a look at start up, to see what's in there.

nickih28

[Deleted User] wrote:

Hi,

sorry, I meant task manager, right click on task bar, you could also have a look at start up, to see what's in there.

Hi

i have looked in start up and unchecked all apart from the anti virus, still no luck, i have looked in task manager but can not see anything that looks like virgin

dogmaryxx

Reinstall virgin internet security.
Download Revo and do full uninstall from there.

nickih28

dogmaryxx wrote: »

Reinstall virgin internet security.
Download Revo and do full uninstall from there.

i dont have a disc for virgin, can it be downloaded from safe mode??

nickih28

nickih28 wrote: »

i dont have a disc for virgin, can it be downloaded from safe mode??

i have tried to re-install the virgin security in safe mode and it said installation failed, i am out of ideas now !!