Plus.Net Broadband.

mcclim

I think I will stay with PLus.Net, they do seem to have their fair share of problems but they are always honest about them.


loates123 - I would Wait until the new packages start then transfer onto one of them, from what I can see you will have your speed upgraded if your line can cope with it.

Neil

kaps

I am with Plusnet as well and am thinking of migrating.Anyone know if the connection is IPstream or Datastream?

ormonde

The text below is the content of a recent email sent by PlusNet to all its subscribers. I hope it is of some use.

Following BT's recent announcement that they plan to increase broadband speeds up to 8Mb across their local exchange network, we are delighted to offer free speed upgrades and a brand new product range for our customers.

From April, you will be able to take advantage of these faster broadband speeds as they become available, giving you a free-of-charge upgrade to the fastest broadband available.

BT is working hard to ensure that as many people as possible are able to receive the maximum available speeds. Further, BT Wholesale's changes enable us to determine our customers' actual speed setting, instead of this being set at BT's local exchange.

1) Speed upgrades to all fixed-cost broadband products

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If you're currently on Broadband Home Premier, you will be able to choose the speed you operate your connection at - from 512kb right up to 8Mb where available.

The Premier product range offers a clean 50:1 contended DSL connection with no network restrictions or traffic shaping applied, so you can run whatever applications you need - at any time of the day - with no worries about speed or performance.

In conjunction with this, PlusNet is implementing a 'fair usage' policy in which we will deliver a commitment to our customers, ensuring platform performance is not disproportionately affected by a small minority of extremely heavy users.

The table below shows how prices will relate to usage, rather than speed.

Broadband Premier Fair Usage Total 'Fair Usage' Achievable
Product On Peak Levels Inc Off Peak (based on 2Mb)

£21.99 30GB 230GB
£29.99 50GB 250GB
£39.99 75GB 275GB
£49.99 100GB 300GB
£59.99 125GB 325GB

Off-peak usage between 1am through 8am is excluded from 'fair usage' levels, so if you schedule downloads 'off-peak' you can achieve a far higher usage with no restrictions.

Further, only download data is monitored so uploads are not currently restricted in any way.

2) Speed increases for PAYG products

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PlusNet's Broadband PAYG products (formerly known as "Lite") will also be extended to include 4Mb and 8Mb speeds from April. At £14.99 per month, and £1.50 per GB thereafter, speeds of up to 8Mb will be a fantastic value product option for light and infrequent Broadband users.

3) Introducing Broadband Plus

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Broadband Plus will be available from April. This product range will complement our existing Broadband Pay As You Go and Premier products, and will offer unrivalled price value.

Broadband Plus is designed to meet the needs of the average Broadband user who wants fast email and web browsing. More advanced applications will be more suitable on the Broadband Pay As You Go and Premier products. A fair usage system does not need to apply to Broadband Plus due to the way the product is designed and network managed.

Broadband Plus has a lower service-providing cost than the Premier products, which will be reflected in the pricing we will publish for Broadband Plus in the near future.

'Broadband Pay As You Go', 'Broadband Plus' and 'Broadband Premier', are 3 simple product options that offer something for everyone, delivering market-leading value, quality of service and a great customer experience.