BT to increase their call chages by 10%

[Deleted User]

http://www.bbc.co.uk/news/business-10676934

BT to raise call charges by 10%

BT wants customers to sign up to annual contracts
Telecoms giant BT has said it will increase call charges by 10% and its monthly line rental by 50p from the beginning of October.
The majority of customers will be informed of the move by letter this week.
The cost of connecting a call will go up from 9.9 pence to 10.9p, while the daytime rate rises from 5.9p to 6.4p.
Customers who sign up to a year-long contract upfront will avoid the increased charges.
BT said it estimates the impact of the changes will be just 1p a day, because its average customer makes only 80 seconds of daytime calls each day, and more than half subscribe to inclusive packages.
It said "calling plans enable customers to avoid the set-up fee and charges for most calls altogether".
Cheaper rates From October, BT customers will pay a landline rental charge of £13.29 a month, or £12.04 if they receive their bills by e-mail.
The price changes are part of a concerted move by the company to get customers to sign up to longer-term contracts and special bundled packages.
They are offering cheaper rates for those that do.
After 1 October, the standard cost of a landline will be £159.48 to those who pay the entire sum upfront, but for those who sign up before the end of October, the cost will be £113.88, which works out at £9.49 a month.
BT said it understood the price increases would not go down well with customers, but said it would be happy to discuss inclusive packages to reduce bills or different payment options, such as inclusive packages.

Heinz

The increases must have been planned well beforehand but, clearly, the 9.3% pay award to staff has got to be paid for somehow.

http://www.bbc.co.uk/news/10568420

The buck stops with the punters.

[Deleted User]

Shame the customer service is still diabolical, in my experience.

Pegman

Another reason to move to Sky TV

Colin_London

Yet another justification for my move to O2 some months ago.....

Heinz

Watch the others follow suit people.

BargainGalore

It seems so

Mean while everyone else is taking pay cuts and staying the same or worse loosing there jobs but it seems BT seem immune to this, time to swicth suppliers, well I did a while back found it much cheaper

Heinz wrote: »

The increases must have been planned well beforehand but, clearly, the 9.3% pay award to staff has got to be paid for somehow.

http://www.bbc.co.uk/news/10568420

The buck stops with the punters.

Ypaymore

Expect other suppliers like Talk Talk , and Sky Talk etc to follow their example like the did when they moved the goalposts for the start of evening rate.

sanfly

Ypaymore wrote: »

Expect other suppliers like Talk Talk , and Sky Talk etc to follow their example like the did when they moved the goalposts for the start of evening rate.

the more they put it up their prices the more scope there is for other suppliers to undercut them, if not now it will come soon

Ypaymore

sanfly wrote: »

the more they put it up their prices the more scope there is for other suppliers to undercut them, if not now it will come soon

Dream on the majority of major players have followed suit over the last few years,and will continue to do so.

Ypaymore

BargainGalore wrote: »

time to swicth suppliers, well I did a while back found it much cheaper

Are you paying less then £8.54 a month for your line rental then and getting inclusive evening and weekend calls.

https://forums.moneysavingexpert.com/discussion/2425793