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MYSTERY SHOPPING THREAD XVI - please, no mention of client names or fees on here

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Comments

  • Did a gpy stamp job today but the place had closed down!!! Ive emailed them but whats the chance sof a reply?? am now out of pocket due to petrol and parking HMMMMPH

    I had this earlier today with a corner shop, I tried to contact them through the website but not convinced the message went. What email address did you use??
  • dazza.mk
    dazza.mk Posts: 1,927 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I had this earlier today with a corner shop, I tried to contact them through the website but not convinced the message went. What email address did you use??

    Had the problem a long time ago with Gyp, just used the contact us option, from memory it took them a couple of days to reply, they then cancelled the assignment but added a closed shop fee onto one of my other completed assignments.
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  • proshopper
    proshopper Posts: 624 Forumite
    edited 16 September 2010 at 5:29PM
    When this happens to me with Gyp, I do the "belt and braces" act:

    I send a web message using the Assignments/Unable to complete options, I send multiple emails to all their regular email addresses and I submit the report with visit times, full story, etc., and a photograph of the closed location. At least one of these methods obviously works, but I am unable to tell you which (although dazza.mk clearly has success with the first)!
  • proshopper wrote: »
    When this happens to me with Gyp, I do the "belt and braces" act:

    I send a web message using the Assignments/Unable to complete options, I send multiple emails to all their regular email addresses and I submit the report with visit times, full story, etc., and a photograph of the closed location. At least one of these methods obviously works, but I am unable to tell you which (although dazza.mk clearly has success with the first)!

    Haha I do the Assignments / Unable to complete and also the sending several emails method :cool: normally let the report go overdue so they they ring you about dinnertime the next day moaning that it's not in and then you can tell them verbally it was shut as well...

    If it was anywhere else you could just ring them to start with... Maybe if they upped the fees a bit the jobs would be less likely to be dropped by the shoppers and the staff could actually answer the phones instead of spending all day ringing people bribing them to eat yet another greasy burger :D
  • normally let the report go overdue so they they ring you about dinnertime the next day moaning that it's not in and then you can tell them verbally it was shut as well...

    Ah, but by submitting the report with a photograph, I am clearly avoiding the tedious follow-up phonecall ...........:rotfl:
  • jen_br
    jen_br Posts: 2,653 Forumite
    Alerts thread has been slow Ive noticedmuch more email allocation thismonth.
  • proshopper wrote: »
    Ah, but by submitting the report with a photograph, I am clearly avoiding the tedious follow-up phonecall ...........:rotfl:

    Sometimes I quite like them calling me :D think they know they're getting it in the neck when I say I'm pleased they've called :rotfl:

    They always ring me at the worst times though, know it's them because they come up as "Unknown", rang me twice in succession in the middle of a mystery visit the other day... No message of course but anyone else comes up at "Blocked" if they're withholding their number :cool:
  • They always ring me at the worst times though....

    That's exactly why I'm happy to avoid them having to ring me!:D
  • Tarasam
    Tarasam Posts: 508 Forumite
    The petrol stations on ABai are insane, i've just picked up my local one and the competitor is over 200 miles away...
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