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My new tv arrived in bits

2

Comments

  • gavjbrown
    gavjbrown Posts: 375 Forumite
    tcr wrote: »
    £235. Ouchies.

    Just make sure that if paypal ask you to send it back, you use a courier service that's correctly insured and online proof of delivery.
  • StaffsSW
    StaffsSW Posts: 5,788 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Are TV's even covered by regular postal services, or even most couriers?
    <--- Nothing to see here - move along --->
  • gavjbrown
    gavjbrown Posts: 375 Forumite
    stevew8975 wrote: »
    Are TV's even covered by regular postal services, or even most couriers?

    I was wondering that, been looking but cant find a definite answer.
  • Buggles
    Buggles Posts: 333 Forumite
    The seller should be refunding you now, not when the claim comes through.
  • soolin
    soolin Posts: 74,407 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    stevew8975 wrote: »
    Are TV's even covered by regular postal services, or even most couriers?

    I sometimes venture into the parcel delivery thread and it does seem that TVs are a special category and some couriers won't cover them. I would therefore echo your sentiment and suggest to OP that he starts to look for a courier that will take a TV , so he is prepared.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 17 July 2010 at 2:26PM
    soolin wrote: »
    I sometimes venture into the parcel delivery thread and it does seem that TVs are a special category and some couriers won't cover them. I would therefore echo your sentiment and suggest to OP that he starts to look for a courier that will take a TV , so he is prepared.

    well for the OP they only need the item delivered
    its condition is unimportant

    no restrictions on TV's for RM

    http://www.royalmail.com/portal/rm/jump2;jsessionid=NX5EUZYESGL5EFB2IGDUOSQUHRAYSQ2K?catId=400044&mediaId=36200679

    however with on damage to the packaging i would expect RM to dismiss the claim
  • martindow
    martindow Posts: 10,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    With RM parcels you can pay extra for higher compensation so it is not limited to 41 pounds. However, I agree that their claim is unlikely to succeed - but that's not your problem.
  • soolin
    soolin Posts: 74,407 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    custardy wrote: »
    well for the OP they only need the item delivered
    its condition is unimportant

    no restrictions on TV's for RM

    http://www.royalmail.com/portal/rm/jump2;jsessionid=NX5EUZYESGL5EFB2IGDUOSQUHRAYSQ2K?catId=400044&mediaId=36200679

    however with on damage to the packaging i would expect RM to dismiss the claim

    I was just thinking about getting it back to seller. Buyer would need a courier (Or RM) to be bale to prove delivery, but also to insure him for his losses if it gets lost. It would get complicated if the carrier lost the TV but then refused to pay out the buyer as it was not insured.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • gavjbrown
    gavjbrown Posts: 375 Forumite
    martindow wrote: »
    With RM parcels you can pay extra for higher compensation so it is not limited to 41 pounds. However, I agree that their claim is unlikely to succeed - but that's not your problem.

    Op says 1st class Parcel, so if it was 1st class that's £41 or if he really meant standard parcel then your right.
  • mcjordi
    mcjordi Posts: 4,238 Forumite
    Part of the Furniture Combo Breaker
    try parcel2go to send it back.. its not too expensive and inform them that the tv is broken already and you should be fine
    Sealed pot challenger # 10
    1v100 £15/300
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