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Wireless printer - problem setting up!!

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  • omen666
    omen666 Posts: 2,206 Forumite
    1,000 Posts Combo Breaker
    By the way do you have a firewall on?
  • alirob12
    alirob12 Posts: 809 Forumite
    Part of the Furniture Combo Breaker
    i do have it on, just about 2 try without it... just checking all other settings...
  • alirob12
    alirob12 Posts: 809 Forumite
    Part of the Furniture Combo Breaker
    Still no luck - tried with and without firewall, lowered all internet settings and it just seems that it is not getting the ip address - info below. Tried al different profiles etc and no luck :((

    Your wireless router requires a WEP security key. The security key configured on your printer does not match exactly. Reconfigure your wireless network WEP security key for your printer.
    Your printer has limited connectivity. Your printer is using IP address 169.254.100.251, which is not compatible with the IP address 192.168.2.3 of the PC. Power off your printer and then power on and wait 60 sec for the printer to acquire an IP address. Then click Retry.
  • omen666
    omen666 Posts: 2,206 Forumite
    1,000 Posts Combo Breaker
    can you you do the following for me in this order:

    reboot your router
    Reset the printer (turn off, unplug from the back, wait 30 seconds, plug in, turn on)
  • alirob12
    alirob12 Posts: 809 Forumite
    Part of the Furniture Combo Breaker
    DOING IT NOW :( think i have given up now :(( how difficult can it be???
  • omen666
    omen666 Posts: 2,206 Forumite
    1,000 Posts Combo Breaker
    stay with it I am on MSN if that helps be far quicker if not I am refreshing this page every couple of minutes
  • alirob12
    alirob12 Posts: 809 Forumite
    Part of the Furniture Combo Breaker
    thanks I am just chatting to HP support, she is positive shw will get it sorted for me :) have you managed to get yours connected? rebooting it didnt help unfortunatelly - still the smae msg about wrong IP
  • omen666
    omen666 Posts: 2,206 Forumite
    1,000 Posts Combo Breaker
    Well I will hang around I work in IT and am HP Accredited as well as M$, Novell, Citrix and Cisco
  • alirob12
    alirob12 Posts: 809 Forumite
    Part of the Furniture Combo Breaker
    oh right!! cool - i am a project manager in IT - have used cisco encrypted email recently :) -
  • omen666
    omen666 Posts: 2,206 Forumite
    1,000 Posts Combo Breaker
    Just doing my Prince2 at the minute
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