Very.co.uk given me too much refund

pento

woody01 wrote: »

After that question your credibility plummeted to below zero...what do you expect?

Even more 'funny' how ridiculous and compensation minded others can be.

I asked about compensation as I have called them countless times to their 0844/0870 numbers. I am out of pocket due to their mistake. It's not loads of money but still some and my time they have wasted. Its a fair question I would think.

Ok next time you are out of pocket because of someone elses mistake please dont ask for any compensation. If anything give them more money as you clearly have enough. Thought the whole point of MONEYSAVINGexpert was to save money

Caroline73_2

So why didn't you say 'I have spent X amount on phone calls to them, is there any way I take this amount of money off the balance of what I owe them.'

It is MONEY SAVING not MONEY GRABBING.

pento

Caroline73 wrote: »

So why didn't you say 'I have spent X amount on phone calls to them, is there any way I take this amount of money off the balance of what I owe them.'

It is MONEY SAVING not MONEY GRABBING.

lol. ok sorry that was what I meant to say in the first place, just didn't go about it well.

So, 'I have spent X amount on phone calls to them, is there any way I take this amount of money off the balance of what I owe them.'