Charged for receiving picture message on 3

Bogof_Babe

Sorry me again. I'm having a mobile phone queries day.

Just checked my 3 monthly bill and I've been charged 25p for a picture message. I haven't sent any pictures but a friend sent me one, so I'm assuming it costs 25p to receive a picture text?

That seems a bit steep when I didn't ask for it. Is this right?

robt_2

My money is on you accidentally sending one - it could just be text, not a picture. Is it in your sent items on the day that the bill says you sent it?

Bogof_Babe

Eek I just got my phone to check and now I can't unlock the keypad. I'm pressing the bottom left "function key" but it isn't responding. Panicking a bit now as it means phone is out of action except for incoming calls.

Anyone got any ideas what's gone wrong? It was working fine this morning.

It offered me a download of a better version of favourites this morning so I let it run and install that. Might that have boogered the keypad codes?

Edit: It's a Nokia E63.

GEEGEE8

Take the battery out and restart it.

Bogof_Babe

Phew, you're a star! :beer: What a relief.

Now back to the original question, brb...

Bogof_Babe

Damn I cleared it out on 20th June.

I'm sure I didn't send any photos as I am all too aware that sending one would cost, and I'm a bit tight like that. Also it's not a very good camera on this phone.

All I can think of is I did reply to my friend who sent me her pic, as a "reply" not a new message, so could that have sort of attached her original message including the pic, even if it didn't show on sending it?

GEEGEE8

Yeah, I bet that's what you did.. replying to a picture message sends it as a picture message I think..

Bogof_Babe

Oh . Well that's a lesson learned. Thanks for your help folks.

DUTR

Bogof_Babe wrote: »

Damn I cleared it out on 20th June.

I'm sure I didn't send any photos as I am all too aware that sending one would cost, and I'm a bit tight like that. Also it's not a very good camera on this phone.

All I can think of is I did reply to my friend who sent me her pic, as a "reply" not a new message, so could that have sort of attached her original message including the pic, even if it didn't show on sending it?

Was going to say, that is how you may have got charged, but you worked that one out for yourself :beer:

Bogof_Babe

The ironic thing is that I didn't even realise there was a pic attached to her first message until she replied to my reply, wondering why I hadn't mentioned it! :rotfl:.

I'll know next time to check!

Wh05apk

Is it definitely a picture message or an MMS? some phones will send as an MMS if your text is too long, you may have sent a long text which has been converted, I think there was another post on here about this a few days ago.