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Phone Recycle Bank
Comments
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Hi,
Just to say I tested this company out by sending a cheap little mobile I no longer needed. Got the cheque for £6.50 no problems so I then sent them my Nokia N95. This time the cheque arrived in less than a week. Only thing I would say with the N95 is that I didn't get any of the tracking emails as stated on their website. But I did get the money. Hope the rest of you manage to get your money soon.0 -
Well you guys must've been lucky... I agreed to one of their deals but they never sent me a freepost envelope. I emailed them a number of times, none of which did I receive a reply. I then phoned them, but the phone remained unanswered. I filled out a form on their website, again - no reply. From that experience, terrible - I'm glad I didn't send my phone off to them! Went with a different company who were superior in every way.0
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Terrible customer service: never replied to any of my emails and hung up on me or put me on hold indefinitely when I've tried to ring. Still waiting for my cheque.
As someone else mentioned above, I'll stick with Mazuma in future.0
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