We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Anti-virus download problems
Options
Comments
-
Download CrystalCPUID
UnZip it and run the .exe file.
Go to File > Save .txt... Save to your Desktop and post the text here.
For some reason the pc didn`t like that. I downloaded from the link but shortly afterwards the blue screen of death appeared. I rebooted and once Windows desktop appeared so did the blue screen of death. I managed to note the reference numbers this time assuming they mean something 0x00000005 (0x00000004, 0x00000002, 0x00000001, 0x 8054BF89 )0 -
Do you have access to another machine on which you can download and create discs etc?0
-
Yes I have access to a friends computer down the road but he is out today so I can do nothing until tomorrow.0
-
Do you need to back up any information? If so, you can use a Live CD in order to do this. After this you can attempt the reinstallation of XP.
Will supply you with the links later. Going for my siesta. Get a few blank CD-Rs ready for tomorrow.0 -
Just to let everyone know who has offered help. I have now formatted my hard drive and will be using my old hard drive from my old machine (which has similar information and details on, such as Windows XP and other personal files ) to transfer to the new hard drive.
I have been contacted by someone locally through a friend of a friend who can help guide me through this process.
Many thanks to everyone who has taken the time to provide me with help and suggestions.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards