Same item - different price at TK Maxx

monruth

Have been into TK Maxx today and saw that :
An item I wanted and bought was priced at £xx and next to it the exact same item was double the price. I wanted both of them but the sales assitant said that the reason one was much cheaper was that it had been in clearance for longer than the other one.

Then I went to ladies wear and saw a blouse I liked priced at £xx but it was not my size. I then found the same blouse, colour etc in my size but at 7 pounds more. Of course had it been the other way round (the blouse in my size was the lower price) I would not be writing this.

Has anyone else noticed the variable pricing structure and is there any point in showing it to the manager.

I am fully aware in a capitalist society/ free market etc shops can charge what they like and if I do not like it then tough. My point is that it is frustrating for the customer that a shop has variable prices for the exact same items.

Perhaps someone from TK Maxx will respond and explain.

4743hudsonj

Seeing as TK MAXX is all clearance goods, i suspect that if they bought an item at £5 they might sell it for £10. But if they then bought the same item for £7, they would want £14.

So i suspect it has to do with what they pay for it, that and what price its listed at selling for at the time of mark up. So if they receive your blouse when it was meant to be £10, they would ,mark it so but if it then went up in price (with all new items being marked at the higher price), rather than going around trying t find all items and giving them new tags etc, they just issue a new barcode and tag for the newer items leaving the old one as they are as not to waste time and resources.

McKneff

My one (well 2) experience with TK maxx didnt go too well.

I bought a hoodie for my daughters partner, it was too small, I took it into the house, he tried it on, too small, put it back in the bag, back into the car and took it back next day.

They were hesitant at refunding it because it smelled of smoke, now given that it was in my house for 5 minutes, i dont smoke in the house and I dont smoke in the car,
i couldnt see how it could be smelling of smoke, as a smoker i maybe couldnt smell it when i bought it but as 2 assistants confirmed this I just had to believe them.
They eventually, after getting a manager down they eventually agreed to supply a bigger size.
Know what they did, while i was standing there, yes, they relabelled the first hoodie, still as they said, smelling of smoke, and put it back on the racks.:eek:

I will not ever, ever shop there again. and they charge a fortune for carrier bags.

sarahg1969

Last time I went, I bought about a dozen items of clothing, and shoes. I declined their offer of a 15p carrier bag, and, after I'd paid, proceeded to walk around the store for another 10-15 mins with arms full of clothes that I'd paid for, browsing at other stuff. It kept the security guard occupied for a little while.

McKneff

sarahg1969 wrote: »

Last time I went, I bought about a dozen items of clothing, and shoes. I declined their offer of a 15p carrier bag, and, after I'd paid, proceeded to walk around the store for another 10-15 mins with arms full of clothes that I'd paid for, browsing at other stuff. It kept the security guard occupied for a little while.

Youre a person after my own heart, thats exactly what i would do.
Good for you.

sarahg1969

McKneff wrote: »

Youre a person after my own heart, thats exactly what i would do.
Good for you.

Funny thing was, I actually had carriers in my handbag - my girls were mortified!

unholyangel

McKneff wrote: »

Youre a person after my own heart, thats exactly what i would do.
Good for you.

Correct me if i'm wrong but you can (legally) walk into a shop and put stuff in your pockets/bag and they cant actually stop you until you walk out of the store (being that until the product is off the business premises, no offence has taken place).

I'm sure i read in the paper (dont lynch me for believing it, i was young and impressionable ) where a women had done that as her arms were full with her granddaughter and the store worker had called the police......then things got a bit embarassing for said store working when the women walked up and paid for her items.

Of course if you DO put stuff in pockets/bags before paying, its likely they would stop you anyway, just in case you had kept one item hidden

moonrakerz

unholyangel wrote: »

Correct me if i'm wrong but you can (legally) walk into a shop and put stuff in your pockets/bag and they cant actually stop you until you walk out of the store (being that until the product is off the business premises, no offence has taken place).

Of course if you DO put stuff in pockets/bags before paying, its likely they would stop you anyway, just in case you had kept one item hidden

You commit an offence by trying to avoid payment - not by the way you carry the stuff in store.

I shop a lot in my local Lidl. With no baskets in there I put my stuff in my bag as I go round then unload it at the till - never had a problem.

unholyangel

TBH i hate the in store security guards that hover over your shoulder. I no longer shop at Boots because they employ this exact type.

I understand people steal. I understand the need to stop them. What i dont understand is making honest hardworking people feel like criminals by giving them 0 privacy in your store and invading your personal space all because they stopped to look at several shades of eyeliner/eyeshadows.

People will find always find a way to steal. And if i were going to steal and face jail time, i would make sure it was for more than a £12 eyeliner :rotfl:

hippey

unholyangel wrote: »

Correct me if i'm wrong but you can (legally) walk into a shop and put stuff in your pockets/bag and they cant actually stop you until you walk out of the store (being that until the product is off the business premises, no offence has taken place).

I'm sure i read in the paper (dont lynch me for believing it, i was young and impressionable ) where a women had done that as her arms were full with her granddaughter and the store worker had called the police......then things got a bit embarassing for said store working when the women walked up and paid for her items.

Of course if you DO put stuff in pockets/bags before paying, its likely they would stop you anyway, just in case you had kept one item hidden

Not really, shoplifting can start when you take the item from the shelf with the intention of not paying for it, so assuming ou were busy stuffing your pockets then in theory you could get arrested before you even leave the store, unlikely really! However this is done where a prolific shoplifter goes into the store and takes items from the shelf as you could rely on previous bad character evidence.

unholyangel

But until you've left the store, theres no grounds for them to assume you intend to permanently deprive them of the goods?