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Royal Doulton wine glass set from £11 delivered using codes Secret sales
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clarabell1984 wrote: »I have been told that as I have waited so long for the set that they will replace free of charge if I can supply a photo of the broken glass by email. They will however need to check with the warehouse to see if they have stock (what's betting they don't!)
Just recieved mine and like you one of the glasses is smashed to bits - am wondering if it's worth contacting customer services or not?!0 -
got mine today. my jug is cracked around the handle! not happy, and i even have to pay for the return 'secure' postage that they will then refund when i provide the receipt!is officially a GLEEK0
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Got ours today and all is good....0
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Received mine today but 3 of the wine glasses are broken.. I will phone them in the morning!0
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doodledoodle24 wrote: »got mine today. my jug is cracked around the handle! not happy, and i even have to pay for the return 'secure' postage that they will then refund when i provide the receipt!
tbh hearing what I have about their customer service I am wondering whether to bother over one broken glass - will probably have to post the lot back to them an then struggle to get refunded - wondering whether to cut losses and just stick to the 5 glasses!0 -
Just received my 2 sets of glasses and was fearing the worst. But both sets seem to be fine, no obvious chips or cracks. So, well pleased.
Just one question, are these sets crystal or ordinary glass? I thought crystal, but it's not marked anywhere, as such.0 -
The original ad said glass/lead crystal mix....0
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Just got my 6 Royal Doulton Fusion ice tumblers. all present and correct, will make a lovely Xmas present.Hope is not a strategy.0
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After waiting for more than 3 weeks I've just received the glasses today but 1 is smashed.Not happy at all!0
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