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1st Negative - Is it Unfair?

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Comments

  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Don't use it ourselves, but apparently it's fairly glitchy.

    There was a thread on the PS boards about it opening cases instantly :eek:
    I'm getting so many NPB that I've switched it on & if people complain & neg me I'll say, ebay open the cases automatically.

    We use it, but although it says it kicks in after 7 days, it does after 4. Then it closes on the 8th.

    So I would agree it is 'glitchy' but my glitch is easy to understand and consistent. :rotfl:

    Did you sign up to it sometime ago when you had to wait longer before opening a NPB? as it is now just 4 days, I suppose as that's when you can manually open them.
  • Quick update on this. . .

    The buyer revised the feedback rating to neutral but kept comment the same. I haven't decided whether I'll reply to it yet.

    I wouldn't go as far as to say it's a result but it is an improvement.
  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    A neutral doesn't really mean anything, if they've revised I would just leave it but not leave feedback for them.
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