BusBoy wrote: »
I totally agree, that if 156 pax are booked then EZY should take all the baggage, I am sorry yours was not taken.
When people check-in they often have extra baggage. it is not until all the baggage is checked-in and totalled that a problem with weight becomes apparent. And this also depends on the air temperature, runway in use, etc. There are not many places that the departures are weight critical, but NAP is one of those places. Sadly we cannot then say "let's take 1 bag from each passenger" which would be fair and best for all because the time taken to check through all the bags would delay the flight. Thus it is just the first xxxxkgs of bags to be at the aircraft (not necessarily the 1st ones checked in as we are at the whim of the airport baggage system).
I assure you I would NEVER leave baggage behind if I could take it. I want happy passengers who will use us again and having no luggage is not the way to achieve this.
This does not help you in your situation but I do hope it explains the mechanics of the system.
Use our trick to extend them
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