Server not found message...?

p4girl

For 6 months, netbook at home has done everything I have asked of it, but recently firefox has started giving me an "Server Not Found" error message when I try to access certain websites. (not dodgy ones!!!! the https://www.tes.co.uk forum, for instance)
.
I've tried using Internet Explorer instead, but the same happens.

Don't think it's necessarily the computer, as other laptop in house (Apple Mac)displays the same error message when I try it.

Netbook has windows XP. I have Microsoft Security Essentials running - but it used to work without problem.

Talk talk wireless modem not new. But it doesn't seem to like some of my websites these days. Any ideas, anyone?

tronator

p4girl wrote: »

For 6 months, netbook at home has done everything I have asked of it, but recently firefox has started giving me an "Server Not Found" error message when I try to access certain websites. (not dodgy ones!!!! the www.tes.co.uk forum, for instance)
.
I've tried using Internet Explorer instead, but the same happens.

Don't think it's necessarily the computer, as other laptop in house (Apple Mac)displays the same error message when I try it.

Netbook has windows XP. I have Microsoft Security Essentials running - but it used to work without problem.

Talk talk wireless modem not new. But it doesn't seem to like some of my websites these days. Any ideas, anyone?

It looks like a DNS problem with your ISP. You could try to change the DNS in your router to the OpenDNS ones.

joeypesci

Or try flushing dns.

Click Start, Run (Hopefully its there)

Type

cmd

Press enter

In the black window type

ipconfing/flushdns

Press Enter

Then close the black window when it's done its thing.

Just flushes out your dns. See if you run into the issue again.

p4girl

Thanks for suggestions - flushing dns didn't do it, but the dns comments gave me a lead and on checking the TalkTalk members forum, I got instructions for - an was brave enough to try! - changing the primary and secondary dns numbers to the google ones.

And it worked!!!! I'm now a happy surfer again!!!!

Thanks for the heads up.

sara2323

I'm having the same problems on the same site (https://www.tes.co.uk) :-(

I'm also with Talk Talk so going to try some of the suggestions!

TalkTalk

Hi,

I can only apologise for the issues you have encountered with your DNS Issues.

As we can only provide limited support via MSE I would ask that you register on the TalkTalk Members Forum (http://www.talktalkmembers.com/forums) where we can provide full account support and investigate further into this issue for you.

Regards

DVardysShadow

p4girl wrote: »

Thanks for suggestions - flushing dns didn't do it, but the dns comments gave me a lead and on checking the TalkTalk members forum, I got instructions for - an was brave enough to try! - changing the primary and secondary dns numbers to the google ones.

And it worked!!!! I'm now a happy surfer again!!!!

Thanks for the heads up.

So, a known problem already discussed on TalkTalk members forum. No fix from TalkTalk, but a workaround known to forum members.

sara2323 wrote: »

I'm having the same problems on the same site (www.tes.co.uk) :-(

I'm also with Talk Talk so going to try some of the suggestions!

TalkTalk_Company_Representative wrote: »

Hi,

I can only apologise for the issues you have encountered with your DNS Issues.

As we can only provide limited support via MSE I would ask that you register on the TalkTalk Members Forum (http://www.talktalkmembers.com/forums) where we can provide full account support and investigate further into this issue for you.

Regards

What a useless post. We can see that the problem is already known on TalkTalk forums. And TalkTalk have done nothing about it. Plainly there is a DNS issue which TalkTalk tech department should have fixed but have not. So what are you going to tell people to do on TalkTalk forums? Turn their routers off for 30 seconds?

Don't be a waste of space, just get your tech people to fix it.

calvinac

Go to command prompt and try to ping any website

like - ping www .google.com and see what happens.

Mr_Oink

DVardysShadow wrote: »

What a useless post.

Not quite. Yours rather eclipsed it....:rotfl:

As the OP states, they went to the TT forum and got it working - so actually a sensible and accurate post containing *the right answer*.

DVardysShadow

Mr_Oink wrote: »

Not quite. Yours rather eclipsed it....:rotfl:

As the OP states, they went to the TT forum and got it working - so actually a sensible and accurate post containing *the right answer*.

The forums contain a workaround. The fix is in the hands of TalkTalk. But if you really want to derail making the point that TalkTalk should just fix a well known issue, carry on. I don't think that your contribution is the least bit useful to TalkTalk customers.

Mr_Oink

DVardysShadow wrote: »

..... I don't think....

Yep - spotted. If you have an issue with TalkTalk and their DNS the *correct* place for that is not MSE. It is *with* talk talk. But thank you for your valuable wisdom. :T