laptop has stopped installing new files

l_mac

aliEnRIK sorry about the terminology, it appears I can download a file but can't install it. I have vista & after I have downloaded a file I then get a pop up window with the options "run" or "dont run" (i thought this was the same for all pcs so had just figured everyone would know what I meant by that oops), so I select run but nothing happens, I've tried searching for it as u.suggested but its not in the list of programs & not on the desktop either.

When I said cleaned up I had been tinkering around in the programs & features folder & had got rid of a few things I didn't recognise (or thought I didnt). Laz what uve suggested has happened seems to fit the bill, I've got rid of something I shouldn't have. System File Checker sounds just what I need to do so ill give that a go & see what happens.

Thanks for all the advice so far folks, phew thought I was not bad at the techy stuff still I started having problems, thank goodness these forums exist lol

aliEnRIK

Select SAVE when you get the option

The downloaded file will be found in your DOWNLOADS folder
(c/users/user/documents/downloads)

l_mac

aliEnRIK, i've looked on the downloads folder previously but there's no recent files there.

Laz, i just did a system file checker and got a message saying Windows Resource Protection found corrupt files but was unable to fix some of them, then says "details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log
So i've looked in the CBS folder and there is a Text document also called CBS that's been modified today but when i clicked on it i get a messge saying "Access Denied", that's it, no option for user authority to open the document, just denied.

Does this mean anything to you?

tronator

l_mac wrote: »

... but when i clicked on it i get a messge saying "Access Denied", that's it, no option for user authority to open the document, just denied.

Log in as "administrator" and try again.

l_mac

tronator,

I'm always logged on as administrator but i logged off and tried it again just to give it a go but no joy

tronator

l_mac wrote: »

tronator,

I'm always logged on as administrator but i logged off and tried it again just to give it a go but no joy

As administrator try to take ownership of this file or folder.

http://technet.microsoft.com/en-us/library/cc753659.aspx

l_mac

tronator,
Thanks for the link ill have a look at it when I get some time later

l_mac

hi folks just tried taking ownership of the file as suggested above but still getting access denied message. Also tried restoring the pc but the earliest point i can restore to is 4 days ago can anyone tell me if i can restore to a point prior to this, say around a month ago as everything was fine then? When i try to create a restore point i only have the option of putting in a description not a date.

Laz123

Have you run the repair option as I suggested?

l_mac

Laz no haven't tried that yet think I was confusing repair with restore so ill give that a go today thanks