Moving house with Sky

Myrtle77

I'd appreciate that BigBumpaGirl :beer:

Peggy40

Hiya. Think Id cancel if your contract was up. What does it matter if you sign up for it again ? Like most things, you're within your rights to cancel, and start again ... plus you'd really want a new sky dish and not the possibility of them coming to take the old one down and reinstall that at your new place!

boltonangel

as zeblet said if you cancel the account at the current address then sign up at the new address using the same bank details (name shouldn't matter as the address will be different) then the new account will be cancelled down sharpish.

cancel the old one down completely. move house. ring up and don't mention the old account at all and sign up using new bank details.

Myrtle77

Spoke to Sky today. Explained that I was moving, and the new house had no dish. Told them that with the expense of moving, I couldn't afford to pay for a new installation and new dish and would have to cancel if there was a charge.

They offered to do it for free, barely had to ask. So looks promising for some of the others on this board. Although I sometimes think it depends which individual you speak to - if you get no joy with one advisor, perhaps rings back later and ask someone else?

BigBumpaGirl

I am still waiting for BT to install my phone line and therefore haven't yet tried to re sign up with sky, will keep you posted, that is if I ever get BT to do their job!

Evilm

Hubby is quite good with the DIY so he took down the dish at the old house and put it up again at the new one and ran the wiring himself.

The only thing he did have to do was get a satellite signal strength meter from Maplins so that we lined it up right to get the best reception. I remember it not being expensive to get.

We just told Sky the new telephone number and it was all transferred on the day of move.

daniel.thomas4

BigBumpaGirl wrote: »

I am still waiting for BT to install my phone line and therefore haven't yet tried to re sign up with sky, will keep you posted, that is if I ever get BT to do their job!

when you sign up with sky they will install your phone line free

Myrtle77

daniel.thomas4 wrote: »

when you sign up with sky they will install your phone line free

Not exactly. They'll transfer an existing line to sky for free, but if you need a new one installed (or the existing line is cable, or has been out of use for more than 6 months), they'll charge you for an engineer to come out and install/activate it.

Having said that, sky only charge £39 installation fee, so still much cheaper than BT.

scorpiolady

when we moved house in may sky charged us £30 to re-installl sky+ and the nice engineer put sky multiroom in our bedroom for free and when i asked to have the phone line put on they asked for £105 so i told them i'll go to b.t instead because they will do it for nothing, so they connected it for free

daniel.thomas4

Myrtle77 wrote: »

Not exactly. They'll transfer an existing line to sky for free, but if you need a new one installed (or the existing line is cable, or has been out of use for more than 6 months), they'll charge you for an engineer to come out and install/activate it.

Having said that, sky only charge £39 installation fee, so still much cheaper than BT.

No really BT phone line fitted for free, take sky via the SRS channel and get a free phone line fitted when taking talk and broadband