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the sims serial number invalid

i havejust tried to install a sims game i won on ebay. but it says the serial code is invalid. but it all looks above board.
it was the double deluxe edition, but its only the house party cdrom which the code is invalid. the other disc installed no probs.
anyone got any ideas on how i can get around this.
i have tried to contact the seller but no replies as yet.
thanx

Comments

  • payless
    payless Posts: 6,957 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    seem to remember there's a particular order to load the different Sims' disks
    Any posts on here are for information and discussion purposes only and shouldn't be seen as (financial) advice.
  • robnye
    robnye Posts: 5,411 Forumite
    Part of the Furniture Combo Breaker
    was the code printed on the back of the install document.

    all of the disks my kids have got all have individual install documents, even if there is more than one disk in the box, ie like the deluxe set
    smile --- it makes people wonder what you are up to.... ;) :cool:
  • heatherw_01
    heatherw_01 Posts: 6,741 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    The serial should be on the booklet.

    Make sure you install the games in order also as this does matter.
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • nursemolly
    nursemolly Posts: 1,144 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    yes, i installed disc 1 and 2 of the deluxe version, and the serial number was fine for that. next i installed the house party disc (serial number on the back of the leaflet and yes its the house party code). but it just says invalid serial number.
    any ideas??
    cheers
  • heatherw_01
    heatherw_01 Posts: 6,741 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I would contact EA then and give them the serial and see what they say.
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • robnye
    robnye Posts: 5,411 Forumite
    Part of the Furniture Combo Breaker
    if you install them in the wrong order, it should tell you when you install that xxxx pack has been installed before this yyyy pack, you will need to reinstall xxxx pack
    smile --- it makes people wonder what you are up to.... ;) :cool:
  • nursemolly
    nursemolly Posts: 1,144 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I would contact EA then and give them the serial and see what they say.

    hi, i have just contacted EA games and also sent them a piccie of the cdrom as requested. so fingers crossed.
    i`ll let you know and thanx for the help...
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