Missold PPI - Broker in liquidation HELP

di3004

mutron wrote: »

Disappointed to report FSCS claim that they haven't received my Initial Enquiry Questionnaire despite being emailed it so it looks like I'm back to square one.

Very frustrating.

:mad::mad: sorry to hear that, that is indeed very frustrating, so I take it they have sent you another?
Did you post it by recorded delivery?;)

mutron_2

I emailed it! I posted a hard copy last night but just sent it first class. Will give them a call tomorrow to see if they received it.

Poor customer service though. You'd think by emailing it you would eliminate the need to send it via Royal Mail.

mutron_2

Application form finally arrived!

mutron_2

Ashamed to say that I haven't sent the form yet but I was just wondering...do the FSCS have access to the paperwork from a company in default? I ask as I don't have any paperwork from the firm and don't want to trip myself up regarding salary etc at the time.

di3004

mutron wrote: »

Ashamed to say that I haven't sent the form yet but I was just wondering...do the FSCS have access to the paperwork from a company in default? I ask as I don't have any paperwork from the firm and don't want to trip myself up regarding salary etc at the time.

Hi there

I think they try to request for the details, but the lender and not the broker should supply them anyway, as its all the same paperwork.;)
Even though its the broker they are pursuing the lender will have the details.

mutron_2

Ah, of course. I have a copy of the original loan document so I'm still confident.

di3004

mutron wrote: »

Ah, of course. I have a copy of the original loan document so I'm still confident.

LOL, you will be okay.:D;)

mutron_2

Fingers crossed. I feel like a bit of an idiot for agreeing to the PPI now and I'm a bit nervous about the FSCS application as, of course, we agreed to the policy albeit railroaded into it.

di3004

mutron wrote: »

Fingers crossed. I feel like a bit of an idiot for agreeing to the PPI now and I'm a bit nervous about the FSCS application as, of course, we agreed to the policy albeit railroaded into it.

We have all been there, so not to worry, and I certainly would not worry about the FSCS application either, remember you were pressurised into taking it out, this is a common complaint the FSCS are used to and have paid out because of it.;)

mutron_2

Right...quick Q!

Deloitte wrote to me today asking for evidence in my dealings with Magic Loans. I did provide a letter from Nemo expressedly telling me to deal with Magic directly with any PPI grievances as they were the broker but I don't have any correspondence on Magic letterhead.

Surely this is enough? I just tried calling Deloitte but must have just missed them!