FAO Vodafone reps - since this was deleted from the eForum, I'll ask here

Guys_Dad

One for the Vodafone rep on here - just the title!

http://www.youtube.com/watch?v=BN4xUDpHo5o

Yolina

Looks like the Voda reps have now logged out...

Vodafone

Hi Yolina,

I would like to take a closer look in to this for you.

Could you please e-mail us here Web Relations Team - Vodafone UK placing WRT135 in the subject title & also include a link to this thread.

Once I receive your reply I will get back to you as quickly as I can.

I look forward to hearing from you.

Thanks,

Kath
Web Relations Team
Vodafone UK

Yolina

Kath,

Thanks for the reply, however as I've already said, I ended up arranging something via the Director's Office after Martin from the Web Team told me that it wasn't possible for me to switch to 1GB without losing all of my minutes to landlines. What I am querying is why that statement is in your mobile internet announcement since it doesn't seem to apply to people who are on the right plan with the right phone to qualify for the swap.

What's the point of putting in an annoucement that your customers can do something, when it turns out that they can't despite the right conditions being met?