Mercedes Benz Financial Services - End of lease charges

Flyboy152

Why didn't you get the car serviced as per the schedule?

Hanlon296

Couldn't afford it at the time and my milage was less than 14k at the time.

My own fault, but really didn't see the need when I was doing 5.5k/year.

tillycat123

Oh gosh, I said yes to a Smart garage this afternoon to take out a 3 year lease on a new Smart.

I've just pulled out of one purchase with another dealer due to their dodgy practices of amending V5's.

Flyboy152

Hanlon296 wrote: »

Couldn't afford it at the time and my milage was less than 14k at the time.

My own fault, but really didn't see the need when I was doing 5.5k/year.

In which case I can't see where your problem is. You didn't maintain your part of the contract and have to pay for the consequences. Your false economy has returned to haunt you. You have no choice but to pay up.

Hanlon296

Perhaps,

I'll argue the case either way, I think charging £400+ for a missed service is disproportionate to state of the vehicle, especially when I was still way under the allotted mileage allowance and it passed the MOT the day before it was due to be returned. And that's the point I'm trying to make and I think others on here are too.

Whatever happens, I'll repost the consequences.

Hanlon296

tillycat123 wrote: »

Oh gosh, I said yes to a Smart garage this afternoon to take out a 3 year lease on a new Smart.

I've just pulled out of one purchase with another dealer due to their dodgy practices of amending V5's.

Follow the advice posted in this thread such as vehicle inspection prior to handover at the end of the 3 years and you should be ok. Just make sure you're covered with pics etc.

Flyboy152

Hanlon296 wrote: »

Perhaps,

I'll argue the case either way, I think charging £400+ for a missed service is disproportionate to state of the vehicle, especially when I was still way under the allotted mileage allowance and it passed the MOT the day before it was due to be returned. And that's the point I'm trying to make and I think others on here are too.

Whatever happens, I'll repost the consequences.

I think four hundred pounds is quite reasonable for a missed service. If you take into account a potential drop in value for missing a service and having to carry out the service you should have had done.

Hintza

I think you are really pushing it and as said before I think you have escaped lightly.

Woody._2

Hanlon296 wrote: »

With respect to the service history, the service interval is one year or 9,000 miles.

So if you had the car three years it should have gone back either with 3 services or need ing the 3rd service, should it not?

One year or 9,000 miles is what ever comes first.

Boss79

Hi everyone, thought I would share our experience re returning a Mercedes Lease Vehicle.

We received an invoice for over £2000 for the vehicle when we returned it. This is in spite of the fact that the car was sent back in immaculate condition, (had 2 independent body work experts look it over before returning it as we had heard what a nightmare MB were).

Turns out that a repair we had done last year when the car was hit by an unknown vehicle when parked on the road, was considered to be poor, because it wasn't fixed by MB. (The insurance company chose their own repairer).

Wrote to mercedes told em we weren't paying as what they said and the photos they produced were inconclusive. they wrote back and said we still owed it. Well after several phone calls and a couple of letters we asked the repair garage to get involved. They wanted to view the car and have an independent inspection on it. MB said they couldn't do that as it had already been sold, and no, the repairs had not been done prior to sale. Never heard back from MB since.

So my advice to anyone who gets an unexpected bill, ask for an independent inspection on the vehicle. Chances are they have already sold it by the time you get the bill.