Paypal seller protection?

theonlywayisup

Just_Plain_Jane wrote: »

The OP would need to prove that the item was delivered, so a certificate of posting is no good. The package needs to have a tracking number which is trackable online, or PayPal will refund.

As I said and as Bob says (but he types faster than me).

For fraudulent transactions a CoP is enough, in fact, this is all they will accept. So you MUST keep them for 180 days.

Simples.

Louisdf

pinkshoes wrote: »

If I were you, I'd request the name and address of the account holder that bought the TV, and send them a recorded delivery letter stating that they purchased your TV on ebay, which they collected on <date, time>, and they now owe you the sum of £300, and have 14 days to pay the money owed. Let them know that failure to pay this money will result in court action.

And it would get thrown out of court easily, as unless the seller had date and time stamped CCTV taping the buyer collecting the goods, how could they prove that it was collected from the sellers premises?

MK_Chris

Well... thank you all for your advice and suggestions, but it would appear I won't need it:

Paypal_in_an_email wrote:

We've concluded our investigation into the transaction detailed below.

We've processed the payment, and the funds are now in your PayPal account.

We appreciate your cooperation.

I'm extremely relieved, but I have learnt a valuable lesson.