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Data Protection Act request.. How do I?
Comments
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I'm curious to know which address this person gave ?
Normally they give their Luxenbourg address given that is where they are now based
Yes Lux... (however you spell it).
Was the Legal Complaints Department at the usual Lux. address."I, on the other hand, am a fully rounded human being with a degree from the university of life, a diploma from the school of hard knocks, and three gold stars from the kindergarten of getting the sh*t kicked out of me." ~ Capt. E. Blackadder0 -
magpiecottage wrote: »You don't need the Data Protection Act - Paypal is covered by the Financial Ombudsman Service so just tell PayPal you are making a regulated complaint and remind them they have 8 weeks to give you a satisfactory response or you will be going to the FOS.
An e-mail to Paypal will do but you will need to print out and snailmail the FOS form if it gets that far.
Be realistic in what you expect, though. Being sworn at is not worth megabucks!
Good to know about the FOS, I will look into it, thank you for that."I, on the other hand, am a fully rounded human being with a degree from the university of life, a diploma from the school of hard knocks, and three gold stars from the kindergarten of getting the sh*t kicked out of me." ~ Capt. E. Blackadder0 -
The Financial Ombudsman doesn't exist to resolve disputes between companies and their customers over being sworn at. This is not a regulatory issue.
Oh Ok thanks, given the different advice I will read the FOS website carefully."I, on the other hand, am a fully rounded human being with a degree from the university of life, a diploma from the school of hard knocks, and three gold stars from the kindergarten of getting the sh*t kicked out of me." ~ Capt. E. Blackadder0 -
Can't believe that this is a thread about being sworn at....0
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DrScotsman wrote: »(The answer is an old iPod with Rockbox along with the usual telephone-to-audio-jack kit by the way, but you won't find that info anywhere on the Internet)
My Sony Eric's is easy...when on call, just press 'More' and 'Record'. I'd have to let the person know that I'm recording it though now wouldn't I?
Equaliser123 wrote: »Very difficult to follow what you are saying.
But if you think every time someone swears at you on the phone, you can expect Police action, you are very mistaken.
Read it again and makes perfect sense. And, dependant on severity, you can expect police action. First part of the Malicious Communications Act:
Offence of sending letters etc. with intent to cause distress or anxiety
(1) Any person who sends to another person—
(a) a letter or other article which conveys—
(i) a message which is indecent or grossly offensive;
(ii) a threat; or
(iii) information which is false and known or believed to be false by the sender; or
(b) any other article which is, in whole or part, of an indecent or grossly offensive nature,
The acts outline: An Act to make provision for the punishment of persons who send or deliver letters or other articles for the purpose of causing distress or anxiety.
This includes internet, e-mail and telephony use (indicated under the "etc." bit). I found the West Yorkshire Police extremely helpful when I contacted them about on of my wifes ex-friends who was getting abusive and posting abusive and degrading untrue things on the net. The even asked us if they wanted them to go round and pre-warn them about a possible future warning.
It isn't something major but in some respects you wouldn't like it if:
- your 5 year old daugther rang up to vote on BGT and was to be told "They have no chance of f*****g winning so save you money kiddo".
- an employee of yours was about to seal a deal on that shiny new Beamer which would net you £5,000 and the buyer walked away because your rep said the car would bring in "all of the fine b**ches".
It's about knowning your audience and, in this case, the audience doesn't like it.0 -
Just make a complaint to someone in the company and get on with your life! If they do something to discipline the woman then fine, if not who cares!?
Yeah she swore and you and hurt your feelings but she didn't threaten to come round your house and kill your kids for God sake!
You're blowing this out of all proportion get a grip!0 -
My Sony Eric's is easy...when on call, just press 'More' and 'Record'. I'd have to let the person know that I'm recording it though now wouldn't I?
Not really, because I find it very doubtful your phone has built in no-beep recording unless you installed something to disable it! Which model?
(And you only need to tell them you're recording it if you're going to disclose the call to a third party...but pretend I didn't said that, I feel bad enough for derailing the thread as it is without a legal argument)0 -
Read it again and makes perfect sense. And, dependant on severity, you can expect police action. First part of the Malicious Communications Act:
Offence of sending letters etc. with intent to cause distress or anxiety
(1) Any person who sends to another person—
(a) a letter or other article which conveys—
(i) a message which is indecent or grossly offensive;
(ii) a threat; or
(iii) information which is false and known or believed to be false by the sender; or
(b) any other article which is, in whole or part, of an indecent or grossly offensive nature,
The acts outline: An Act to make provision for the punishment of persons who send or deliver letters or other articles for the purpose of causing distress or anxiety.
This includes internet, e-mail and telephony use (indicated under the "etc." bit). I found the West Yorkshire Police extremely helpful when I contacted them about on of my wifes ex-friends who was getting abusive and posting abusive and degrading untrue things on the net. The even asked us if they wanted them to go round and pre-warn them about a possible future warning.
It isn't something major but in some respects you wouldn't like it if:
- your 5 year old daugther rang up to vote on BGT and was to be told "They have no chance of f*****g winning so save you money kiddo".
- an employee of yours was about to seal a deal on that shiny new Beamer which would net you £5,000 and the buyer walked away because your rep said the car would bring in "all of the fine b**ches".
It's about knowning your audience and, in this case, the audience doesn't like it.
I really don't see how that legislation applies to this case.0 -
DrScotsman wrote: »Not really, because I find it very doubtful your phone has built in no-beep recording unless you installed something to disable it! Which model?
(And you only need to tell them you're recording it if you're going to disclose the call to a third party...but pretend I didn't said that, I feel bad enough for derailing the thread as it is without a legal argument)
W810i (why oh why they don't make solid phones like this any more I do not know).
I've recorded a few calls and never had someone say it beeped...sometimes a cough may cover the point of the button pressing 0 -
W810i (why oh why they don't make solid phones like this any more I do not know).
I've recorded a few calls and never had someone say it beeped...sometimes a cough may cover the point of the button pressing
I'm sure one of my siblings has that phone, so I will test it out. Thanked.0
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