LLU and O2 Broadband

wapow

AOL:Enabled
O2 / Be:Enabled
C&W / Bulldog:Enabled
AOL:Enabled
O2 / Be:Enabled
C&W / Bulldog:Enabled
AOL:Enabled
O2 / Be:Enabled
C&W / Bulldog:Enabled
According to my exchange info on SamKnows,

LLU Operator Presence

02/Be - Enabled

My new question is this -

If i take a post office phone line and o2 bb, will i have o2 LLU or will they put me on o2 access?

What is the difference anyway between being on o2 LLu and not being on o2 LLU?

Butterfliesarepretty

I was with tesco home phone for my calls and my rental with bt when last month they had accidentally transferred my calls back to BT and i only found out last week. anyway i was paying £9 rental to bt and they have now whacked out £28 last month and yesterday £35.35 and only managed to reduce my dd to £24 for next month. Meanwhile as i already had 02 broadband at £7.50 a month i have now took up the o2 home phone offer so at £9.50 a month today and it starts on the 16 june in line with my normal broadband dd date. I made sure I phoned Bt and told them today before my calls are moved on the 4/6 to bt.

I made a note of who i spoke to at bt and the time and woe betide if they make a mess of it.

O2 had to do a credit check for me and it came through ok. so total is £17 each month. big saving for me.

Ypaymore

If O2 insist you have to have a BT proper line to move to them then a PO line would be no good. If they accept BT compatible lines then it would qualify.

O2 could of course connect/provide a line themselves but they cant be bothered.

Colin_London

I think O2 were just trying to protect you - they could take you on now, but if you are in a contract with BT you would get billed by BT until the end of that contract which, depending on how long you have to run, could be a significant amount of money.

The same would be true of the Post Office deal; BT would still hold you to the contract.

Moving to the Post Office may actually prevent you from moving to O2 later as O2 may require you to be with BT first.

So the best advice is to wait until your BT contract is up. If you really can't wait, phone BT to ask them how much it is going to cost to terminate early, then if you are prepared to accept this go back to O2 and tell them that you wish to move despite the contract penalties from BT.

wapow

I dont have a contract. i just have a phone line. Although i havnt checked whether it is active as i dont even have a phone to check it with.

O2 have said that i need to be out of contract with BT, i told them i dont have a BT contract and they said they cant do nothing unfortunately.

I will ring and ask what they say about PO.

O2 will provide their own line and stuff but thats further down the pipeline

syko29793

Are you sure you have a BT line?

If you do then you will be a BT customer and will be paying BT line rental.
If you are not paying BT anything then you dont have a BT line.

Mark_In_Hampshire

A "BT line" is a vague definition. It does not mean you have any contract with BT these days. The Post Office can supply a "BT line" for all intents and purposes so you could sign up with them (think it's about £110 to activate the line) then move to o2 since the Post office contract length is only one month.

Can't you simply have o2 connect the line? Apparently o2 can connect lines, so if they're your chosen supplier, that's a much cleaner route.

Plus, if you want broadband, an o2 line is arguably the best - as in: a genuine LLU o2 line, not a BT one with o2 supplying the calls. This takes all the BT equipment apart from the physical line wire out of the equation.

If however you were considering a "post office line" and o2 for the broadband, I'd forget it - o2's so called "Access" service has as poor a reputation as their LLU service has a good reputation.

The information given to you by o2 is very odd. It reads as if you told them, or they misunderstood, that you had a line with BT.

You do not. Therefore there is no need to wait for a contract to end - o2 should be able to connect you and set it up now.

However as above check with them it's what's called an "LLU line" first if the broadband is important.

If it isn't, then perhaps go with the Post Office for the line rental and take your pick for broadband.

OldGreyFox

I think what the Op is saying is their is a BT socket in their new abode but they not asked BT to connect it ,and do not have a contract with them.

O2 will not reconnect a old line nor will they provide a new one,but they claim they can deal with o2 moving customers.

If PO reconnect line or connect a new line it will cost £ 110 unless its a working line but their is no minimum term as such.

The question is if he gets another provider eg Post Office to connect a BT compatible line will O2 allow him to move to them or are they insisting on transfers from BT only.

I note he is going to ask O2 this.

PS.

Just found this thread where posts say o2 will accept PO line rental customers.

http://www.hotukdeals.com/item/583800/o2-to-launch-home-phone-service-in-?page=24

5limJim

Colin_London wrote: »

I think O2 were just trying to protect you - they could take you on now, but if you are in a contract with BT you would get billed by BT until the end of that contract which, depending on how long you have to run, could be a significant amount of money.

The same would be true of the Post Office deal; BT would still hold you to the contract.

Moving to the Post Office may actually prevent you from moving to O2 later as O2 may require you to be with BT first.

So the best advice is to wait until your BT contract is up. If you really can't wait, phone BT to ask them how much it is going to cost to terminate early, then if you are prepared to accept this go back to O2 and tell them that you wish to move despite the contract penalties from BT.

No they wont, I was with Post Office and moved to O2 no problems

Mark_In_Hampshire

It seems very strange that o2 would only take on BT customers and do themselves out of perfectly good and serviceable business with post office lines.

This is all new for o2 so perhaps the adviser wasn't quite clued up on what a BT line is, since it's hardly 100% clear.

wapow

Thank you oldgreyfox, you basically said what i should have said to make things clear lol i appreciate you understand my language! We should crash threads more often lol :-)

Thanks to the posters so far, if you have any more relevant info please post.

Mark In Hampshire - Ive pm'd you hope you dont mind. Its not a complicated one :-)