incorrectly priced goods

nicolalamerton

does anyone know where i stand if an item i have seen in a catalogue is priced at £4 instead of the real price price that is on the internet of £43?

Many thanks

Zandoni

Pretty sure if it's a mistake they can just refuse to sell it to you. They may honour their error though.

Mankysteve

There be something in the catalogue stating that price were correct at time of publishing but may be subject to change or something along that line, you've got no legal rights. but it never hurts to ask.

Laz123

Maybe the law has changed since we joined the EU. In the old days in the 80's and 90's when I was in retail advertising they had to sell it at the price in print.

Esqui

Laz123 wrote: »

Maybe the law has changed since we joined the EU. In the old days in the 80's and 90's when I was in retail advertising they had to sell it at the price in print.

Um, we joined the EU in 1973....

paulofessex

Most companies will have E&OE somewhere displayed which in short means the following:
ERRORS AND OMISSIONS EXCEPTED

In the event of human error or malfunction in the technology, the prices published do not commit us to sale.

JackRichardPT

If they charge you for £4, they cannot take it back as it is then your goods, and they would be stealing to take it from you.

If they notice their mistake, they can refuse sale at that price.

whatmichaelsays

JackRichardPT wrote: »

If they charge you for £4, they cannot take it back as it is then your goods, and they would be stealing to take it from you.

If they notice their mistake, they can refuse sale at that price.

If the goods haven't been dispatched, they can issue a refund and cancel the order.

whatmichaelsays

Laz123 wrote: »

Maybe the law has changed since we joined the EU. In the old days in the 80's and 90's when I was in retail advertising they had to sell it at the price in print.

It's got nothing to do with the EU and you're wrong that in the 80's and 90's, they had to sell it.

The case that tested the "Invitation to Treat" claim (which is what goods on a shelf are legally considered to be) came in 1953: http://en.wikipedia.org/wiki/Pharmaceutical_Society_of_Great_Britain_v_Boots_Cash_Chemists_%28Southern%29_Ltd

4743hudsonj

whatmichaelsays wrote: »

It's got nothing to do with the EU and you're wrong that in the 80's and 90's, they had to sell it.

The case that tested the "Invitation to Treat" claim (which is what goods on a shelf are legally considered to be) came in 1953: http://en.wikipedia.org/wiki/Pharmaceutical_Society_of_Great_Britain_v_Boots_Cash_Chemists_%28Southern%29_Ltd

:T ahhh lovely case law

Laz123

Esqui wrote: »

Um, we joined the EU in 1973....

Um, they change laws all the time and have done so during the duration of our membership.

whatmichaelsays wrote: »

It's got nothing to do with the EU and you're wrong that in the 80's and 90's, they had to sell it.

The case that tested the "Invitation to Treat" claim (which is what goods on a shelf are legally considered to be) came in 1953: http://en.wikipedia.org/wiki/Pharmaceutical_Society_of_Great_Britain_v_Boots_Cash_Chemists_%28Southern%29_Ltd

Tell that to MFI who found themselves up before the judge on numerous occasions for misleading pricing in the press. We had to check all the pricing right up until the presses began printing at 10pm the night before national press publication.

The test case you showed is POS (point of sale) and not an advertised price printed in the national press.

Incidentally the legislation regarding retail pricing law stretches to volumns and volumns.