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BT and KCT problems - HELP!!

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Comments

  • trisontana
    trisontana Posts: 9,472 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    It looks as though they have bought a very cheap, off-the-shelf web package which they haven't bothered to customise. Thus, if you click onto their supposed "Shipping & Returns", "Privacy Notice" and "Conditions of Use" links, all you get is a box inviting the website owner to insert said information. Fills you with confidence, doesn't it?

    I have set up an account with them (using a throw-away email address) and tried to "buy" something, mainly to see how secure they payment system is. But as soon as you try and click through to "checkout" you get this message:-

    Fatal error: Class 'priority' not found in /home/crampspo/public_html/includes/classes/shipping.php on line 39
    What part of "A whop bop-a-lu a whop bam boo" don't you understand?
  • Paul_Varjak
    Paul_Varjak Posts: 4,627 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    There is an interesting discussion about KCT and many linked companies here...

    https://www.facebook.com/home.php#!/home.php?sk=group_161120830585968&ap=1
  • I had a call 3 years ago from a guy claiming he was BT wholesale i was only in business a week offering me half price line rental lower calls..I agreed changed over. 1 week later got a call from BT had to pay them 300 disconnection turns out im actually with KCT I tried to leave them they said im in a 2 year contract...I stayed with them for 2 years tried to get out of it they wudnt let me..would not offer cheaper call rates to n,ireland. They then sold my contract to another company called GCI I tried to leave them they have billed me £600 for disconection fees added VAT onto this and court charges! Im going to court tomoro about this! Nitemare!


    This company have illegally taken over my telephone line and removed cash from my business bank account. They have left me with no broadband, no landline, no working streamline machine and our alarm has been made ineffective. I have made over 100 phone calls to this company to try and resolve this problem and have only had a reply since sending their MD a recorded delivery letter to his home address.

    I then recieved a telephone call from David Wolton saying he had listened to a recording of me allegedly agreeing to a contract with them. I told him this was untrue and to send me a copy of the tape. I then threatened to post his MD's name and home address on Internet forums such as this, to which he replied with a threat of police intervention. I took legal advice and was assured that posting his name and address online is NOT illegal. The police paid me a visit as he said they would, and confirmed to me that posting his name and address was not illegal. As of yet I have received no copy of the tape recording..............because there isn't one. They did offer me £250 as an ex gracia payment. I turned this down as I considered it an insult. More than 6 weeks without broadband, streamline machine and land line ahs cost my business substantially, not to mention the fact that I have had to make all phone calls from my personal mobile costing me a fortune. All governing bodies such as Ofcom, Otello and Trading Standards have all been worse than useless. All people wanting answers can get in touch by banging on this clowns door.

    Please find below this clown's name and home address:

    Mr. K J CRAMP, TAURO, HIGHER STONERIDGE, GREEN LANE, DISLEY, CHESIRE, SK12 2AL.

    My next step is to take this cowboy outfit to court. If there is anyone who wishes to join me, having had the same atrocious experience, please contact me.

    Regards,

    Wayne Carter.
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