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MYSTERY SHOPPING THREAD XV - please, no mention of client names or fees on here

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Comments

  • Beckfordbaby
    Beckfordbaby Posts: 165 Forumite
    mimi1234 wrote: »
    Think it's cos they are changing from the old system to Sassie. It's a shame they booted the Area Managers. Used to have chatty conversations about Dr Who with mine :-)

    Their Sassie system only has English counties in it :(
  • Brian_Damage
    Brian_Damage Posts: 123 Forumite
    jen_br wrote: »
    Hey I see an invoice for ESA (my first one) dated June 21st but ive not had a payment?
    It always seems to me that you wait AGES to be paid by them!
    jen_br wrote: »
    Yeah it does..


    jen_br ...you said earlier it was your first invoice...so how would you know it takes ages?
  • Lil_Me_2
    Lil_Me_2 Posts: 2,664 Forumite
    jen_br ...you said earlier it was your first invoice...so how would you know it takes ages?

    Seriously?!?!

    I think she was agreeing with TG that it "always seems like you wait ages to be paid". If Jen has been waiting a while for payment then she doesn't need to have been paid before to agree!
  • serendipity2706
    serendipity2706 Posts: 1,843 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Their Sassie system only has English counties in it :(
    Scotland is shown as NA usually but there aren't any jobs left (as I've got them all):rotfl:
    :eek:
  • jen_br
    jen_br Posts: 2,653 Forumite
    Lil_Me wrote: »
    Seriously?!?!

    I think she was agreeing with TG that it "always seems like you wait ages to be paid". If Jen has been waiting a while for payment then she doesn't need to have been paid before to agree!

    Cheers :)


    But when you do a job in May and ive been paid by ALL other companies this seems to take a while. and ive done work in june so i guess im waiting on that.

    but I was agreeing to the fact that it always seems like your waiting for back pay.
  • ThinkingOfLinking
    ThinkingOfLinking Posts: 11,828 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    edited 7 July 2010 at 3:22PM
    Hi all,
    It's been a while since I've visited this thread but:
    I am now getting back into the MS saddle so to speak. :)
  • misssarahleigh
    misssarahleigh Posts: 2,852 Forumite
    Just so i'm absolutly clear.

    A TNS supermarket visit goes like this:

    I visit the three mandatory counters (meat, veg, elec)

    It then tells me to visit clothing, veg, grocery and elec if at the store.

    cover sheet says visit extra - grocery, elec

    It lists counters at this store. (elec not being one of them)

    so, when i go, i need to visit:

    3 mandatory - 4 that are listed being in store

    So, my question is:

    Why list the dam things so many times. I really don't understand. Sure somebody helped last time but was a while ago and cannot remember.

    Why are they telling me the extra counters are grocery and elec when they are also mandatory. i really don't get it. maybe as i haven't had my coffee yet.

    Does anyone else get this confused?
    I get what i want. That isn't because i'm a brat or spoilt. It's because i'm determined, i work hard for it and i achieve my goals!
  • proshopper
    proshopper Posts: 624 Forumite
    mimi1234 wrote: »
    PHONE CALL - REACT : Tried doing it about 10 times today, the call kept getting cut. Anyone else had this problem? I'm going to have to ask for it to be de-allocated as I can't do it tomorrow.
    I called react at 5 today and told them to take the phone calls I had back. Normally I don't have problems with them, but all I've had is the engaged tone every time. As I told the person, I horribly busy tomorrow and can't do them then, and there are only so many times I'm prepared to redial in a day for the measly fee.

    I had problems with React phone calls in a previous wave. I kept getting a system engaged tone when I tried to make the calls through the React recording number, but I could get connected if I dialled directly. It turned out that React was having problems with their system.

    However, when they had rectified it, I was still getting the same, but I know that other fieldworkers managed to complete their calls. React extended the fieldwork dates (quite considerably) so that I could keep trying, but in the end I had to give up because I was still unable to connect. It may be worth speaking to someone at React before ditching your calls completely.
  • jen_br
    jen_br Posts: 2,653 Forumite
    I just completed a call for react got through on first try I think I called around 11am, but that particular call centre they wanted me to test "no longer accepts incoming calls" lol
  • s-a-h-
    s-a-h- Posts: 233 Forumite
    With Helion, if I don't get a salesperson after 3 calls to the storage firm, will I still be paid?
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