Utility Warehouse (Telecom Plus) Discussion

brookiebroo

withheld, barry number which is where im from so 01446 then the number. 02920 which is cardiff. its been a mix. im just sick of all the phone calls iv had about 2000 calls and they are still ringing now

MillicentBystander

As Ypaymore has already stated UW have one call centre and that is located within the Head Office in London (020 number?) so not sure what is happening here? If the calls are what you would call harassment then surely it would be an idea getting in touch with your telecoms supplier to get it blocked and, if need be, take it further with regards to logging a complaint?

Cardew

Sounds like it is a faulty 'automatic dialler'.

You are probably better asking advice in the 'telephones' forum.

brookiebroo

Cardew wrote: »

Sounds like it is a faulty 'automatic dialler'.

You are probably better asking advice in the 'telephones' forum.

i did and they put me into this forum but thank you i have rang my telephone provider and because the numbers keep changing i cannot block all of them because as soon as i do it changes to another number. also im very annoyed as someone gave me details out and the only person who has my details was the utility warehouse! when i finished signing up with them they said to make a password as there has been issues with scammers as they give your details out to third parties or something

Ypaymore

brookiebroo wrote: »

just realised you chnaged your post do you work for them?. i dont know who it is but they said it was them and they said the ladies name who seen me at the shop and they know everything about my business. if its not them then i dont have a clue how they foudn about about my brand new business which iv told no one about!

No i dont work for them in any shape or form thank you ,just trying to help.:D

Have you tried calling the lady who saw you in the shop to see if she can help you resolve the matter.

brookiebroo

Ypaymore wrote: »

No i dont work for them in any shape or form thank you ,just trying to help.:D

Have you tried calling the lady who saw you in the shop to see if she can help you resolve the matter.

yeah waiting for her to reply and thank you iv gota pop out now so will be back later so if i dont reply thats why but thank you everyone for your help

mshappy

Just signed up for utility warehouse I am sceptical after reading this abd I don't know whether to cancel or give it a go

dude89

mshappy wrote: »

Just signed up for utility warehouse I am sceptical after reading this abd I don't know whether to cancel or give it a go

I would say it depends on how you came about choosing them. If it was by using a comparison website and they came out cheapest then sure give them a go.

If it was through one of their distributors then go to a comparison website and find out how they compare. If you can get cheaper then cancel

mshappy

Based on the initial quote it won't be any worse than where we are now, best thing is due to my previous bad credit I am unable to get a sim only deal but that is no problem with the utility warehouse

HappyMJ

mshappy wrote: »

Based on the initial quote it won't be any worse than where we are now, best thing is due to my previous bad credit I am unable to get a sim only deal but that is no problem with the utility warehouse

That'll be because you are paying in advance where most contracts are paid in arrears. If you miss a payment and don't contact them then everything gets cut off...the landline, the internet, the mobile phone, the electricity, the gas.

If you have bad credit then expect UW to install a prepayment meter if one does not already exist...or pay a hefty deposit.

Are you renting?