Utility Warehouse (Telecom Plus) Discussion

Meeper

HappyMJ wrote: »

Meeper,

You really need to clarify that.

Are you saying if you use £50 +VAT of electricity over 5 months that will cost £300 with UW...yes or no?

And if someone uses £35 +VAT of electricity over 5 months that will cost £210 with UW...yes or no?

Ha! My apologies. I use VAT so often during the day in my other job I automatically multiply by 1.2 instead of 1.05. My bad. I'll amend the original post!

PS. - Good catch!

Meeper

And so that people understand what just happened - VAT on domestic energy is at 5%, not the current level of 20% which people assume is standard. When I did my original calculations I used the 20% figure instead of the 5% figure in error. Thanks to HappyMJ for pointing out this mistake.

Maz

Share price closed at 802 up 46 on the day. Looking good, T+ must be doing something right.

MillicentBystander

And, even more incredibly, they went ex-divi today and the vast majority of shares that go ex-divi experience a dip in the share price on that day. Not UW :eek: Market cap. now over £550 million! A stock market star performer, no question.

Maz

FTSE 100 here we come! :beer:

Cardew

When British Gas or other Utility firms make a profit, there is an outcry against these 'obscene profits' and the multi-named poster is at the forefront of of slamming them and every other Utility company.

Yet whenever the only firm he praises makes a large profit, he is at the forefront of those crowing.

sp81

Hiya,

Newbie here ;-) just wondering - are utility companies obligated to tell customers about cheaper options within their own tarifs??

The reason I ask - when I moved into this house 2 yrs ago I couldn't go onto a monthly budget plan as it was based on usage by the previous occupants and the company wanted to charge £400 per month for gas and electric. Needless to say that was a bit mad as they had been heating the house to a high temperature as they had lizards (!!!)

I have now spent the last 2 yrs giving a reading at the end of every month and paying for what I have used as I have gone along. Yesterday I totalled up all the bills for the last 2 yrs and divided by 24 the give me a rough average - it was about £175 per month. So I decided to phone Utility Warehouse and ask them to put me on a budget plan as knowing what I would be paying each month would be alot easier than the random amounts I have been paying for the last 2 yrs.

Anyway - when I phoned a very nice lady did the calculations for me and said it would be about £125 per month. When I queried the difference between her calculation and mine I was told that it was because I have spent the last 2 yrs paying standard tariff but I am actually a higher rate user and that works out less - ???

So now I have a couple of questions - firstly does that sound right because there is a huge difference between £125 pm and £175 and I dont want to end up with a nasty surprise 12 months down the line. Secondly - are/were Utlily Warehouse under any obligation to have noticed I was a higher rate user earlier and therefore alter the tariff I was paying because if the calcualtions are correct it seems to me that I have paid quite alot over the odds for my energy.

I have gone through the bills very carefully today and it appears that I have been very consistent in my usage over the last 2 yrs so it is not that I worked out my original figures on 24 months and she used 12 months.

Any thoughts??

Thanks - Sarah

HappyMJ

Yes...Standalone gas and electricity with UW is expensive. Switch away. Being an inherited customer you are not even a club member. You haven't mentioned the possible extra savings by using the club benefits which can cut a third off your bill when used correctly. You haven't mentioned phone, broadband or mobile which cuts bills down again. They have no obligation to tell you anything.

HalloweenJack

now ask for your annual energy consumption - they are legally bound to tell you.

and using these use a comparison site to find the cheapest deal for you - and i am sure its not UW.

penrhyn

Utility Warehouse brings out strong views in a number of posters and MSE have decided it should only be discussed in the following thread.

https://forums.moneysavingexpert.com/discussion/2473547