computer not working

yasminec

Thanks for that so helpful, cannot get to my cd yet have wrote everything down whihc you have mentioned, so will do that .
Appreciate your help very much
yasmine:T

tomtiddly

No problem - good luck!

There's some info at http://www.schrockinnovations.com/chkdsk.php about the chkdsk. Sorry I can't find how to make a bootable floppy I think you need to do this from a working windows pc...

Donnie

There may be no need for a Windows Disc.

First, boot the computer into safe mode with command prompt. To do this, start the computer, and immediately begin pressing the F8 key at one second intervals. You may have to press several times until the boot menu comes up.


Use your arrow keys to choose Safe Mode with Command Prompt and press enter.


The computer will begin booting. Lots of weird looking white text will scroll by and then the computer will ask you to login or give you a box saying safe mode is running, etc.


Click Ok to finish loading. A black command window will appear with a c: prompt.


At that c: prompt, type chkdsk c:/r and press enter.


Check disk will start to run but then it will say:


Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)

Type Y for yes, and press enter. Then reboot the computer into normal mode. Chkdsk will start when Windows begins loading again. Let all 5 phases run and don't use or turn off the computer. (The chkdsk process may take an hour or more to finish.)

Chkdsk finds any corrupted files that are causing the problem and fixes them. Read the results of each phase as it finishes. During the final phase, it will notify you if it finds any corrupted files.


When the Check Disk is done, it will finish loading Windows.

Donnie

Alternatively:

First, boot the computer into safe mode with command prompt. To do this, start the computer, and immediately begin pressing the F8 key at one second intervals. You may have to press several times until the boot menu comes up.


Use your arrow keys to choose Safe Mode with Command Prompt and press enter.


The computer will begin booting. Lots of weird looking white text will scroll by and then the computer will ask you to login or give you a box saying safe mode is running, etc.


Click Ok to finish loading. A black command window will appear with a c: prompt.


At that c: prompt, type chkdsk c:/F and press enter.


Check disk will start to run but then it will say:


Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)

Type Y for yes, and press enter. Then reboot the computer into normal mode. Chkdsk will start when Windows begins loading again. Let all 5 phases run and don't use or turn off the computer. (The chkdsk process may take an hour or more to finish.)

Chkdsk finds any corrupted files that are causing the problem and fixes them. Read the results of each phase as it finishes. During the final phase, it will notify you if it finds any corrupted files.


When the Check Disk is done, it will finish loading Windows.

yasminec

donnie i tried what you told me to do but i do not get a log in so that i can type c prompt etc
help please

yasminec

please anyone any advice

yasminec

please please help me

aliEnRIK

Did you 'keep' pressing F8? Ive had the odd computer that wont go into safe mode but theyre few and far between

tomtiddly

Hi if there is some corruption on the harddrive that needs sorting it probably won't go into safe mode. You'll need an original windowsxp disc to boot in to and then launch the recovery console

edit: if you can get to another working PC you can make a floppy recovery console boot disc, have a look at http://www.computerhope.com/boot.htm#71 for more information

fiddiwebb

yasminec

You said previously in post #3 that you can access safe mode so is safe mode with command prompt not showing or not working when in safe mode?