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Webcam freezing laptop??

Craftyscholar
Craftyscholar Posts: 3,403 Forumite
in Techie Stuff
I'm trying to install a Logitech webcam C200 on my computer (Dell Inspiron 2650)
but the pc keeps 'freezing' so I have to switch it off and restart.
Any suggestions welcome.
«1

Comments

  • Craftyscholar
    Craftyscholar Posts: 3,403 Forumite
    Craftyscholar wrote: »
    I'm trying to install a Logitech webcam C200 on my computer (Dell Inspiron 2650)
    but the pc keeps 'freezing' so I have to switch it off and restart.
    Any suggestions welcome.
    Any advice? Anyone???
  • debitcardmayhem
    debitcardmayhem Posts: 13,405 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Which O/S do you have ?
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Are you installing the correct drivers for your OS? You don't say what OS you are running?
    Go to the Logitech website to get the newest version, and try that.
    No free lunch, and no free laptop ;)
  • Craftyscholar
    Craftyscholar Posts: 3,403 Forumite
    Windows XP
  • Craftyscholar
    Craftyscholar Posts: 3,403 Forumite
    macman wrote: »
    Are you installing the correct drivers for your OS? You don't say what OS you are running?
    Go to the Logitech website to get the newest version, and try that.
    OK probably a stupid question but the Logitech site asks not only which OS - XP but also 32 bit or 64 bit and I have no idea what that means or how to find the information.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Which version of XP? Right click My Computer, General tab.
    But if you don't know the difference, odds on you are running 32 bit XP Home.
    No free lunch, and no free laptop ;)
  • Craftyscholar
    Craftyscholar Posts: 3,403 Forumite
    macman wrote: »
    Which version of XP? Right click My Computer, General tab.
    But if you don't know the difference, odds on you are running 32 bit XP Home.
    System:
    Microsoft Windows XP
    Home Edition
    Version 2002
    Service Pack 3
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It's 32 bit.
    No free lunch, and no free laptop ;)
  • Craftyscholar
    Craftyscholar Posts: 3,403 Forumite
    I thought it was too good to be true.
    Went on to the logitech site to download the software. All seemed to be going well, then - approx 3/4 way through download everything stopped. Couldn't move mouse icon etc. Only recourse was manual shutdown.
    I could understand if I had bought an 'unknown brand' cheapy, but a reputable make should work.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If it's stopping on the download then it's nothing to do with Logitech, as you haven't started the installation procedure. Something else is causing it to hang.
    How much free disk space do you have? C drive, right click, Properties.
    Try downloading something else to see if there is a problem generally with downloading.
    If you have another PC, download to that, copy it onto a flash drive and install from that.
    No free lunch, and no free laptop ;)
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