Praise for the checkout bloke in Asda

BillTrac

shelly2jn wrote: »

Tsk Tsk Imagine that. The cheek of some people. A lowly checkout operator actually trying to make conversation with a customer. They ought to be ashamed. Do they not know that they are supposed to be seen and not heard. I, for one, will never frequent Asda again.

Methinks you are not being very serious.....;)

fleagle21

Fuzzy_Duck wrote: »

and it's nice when the person on the till compliments something you're buying.

This made me smile I worked for Morrisons in 2007, and we had some customer service training, which told us to try to build a rapport with the customer by picking out something in their shopping, and making conversation either with a compliment, or asking a question...

Anyway, young checkout lad, just started - selects his product from the customers shopping, and says, "my mum was talking about trying these, are they good?"


It was a pack of Tena Lady. :rotfl::rotfl::rotfl:

vyle

shelly2jn wrote: »

Tsk Tsk Imagine that. The cheek of some people. A lowly checkout operator actually trying to make conversation with a customer. They ought to be ashamed. Do they not know that they are supposed to be seen and not heard. I, for one, will never frequent Asda again.

Hah not quite. I work in retail, and sometimes on the checkout. However, some people to act like their my friends, when I know that a: they would never take any interest in me in the outside world

b: they're doing it because it's their job.

It seems a bit intrusive, but then I'm a naturally shy person and keep to myself.

when I'm serving somebody, if the customer is chatty, I'll be chatty as well, but I prefer to let them decide the tone of the transaction, rather than imposing unwanted bubbliness on them.

TBeckett100

hoyles10 wrote: »

It's been one of those days today where everything has gone wrong, from waking up this morning

waking up in the morning annoys me. I find the empty bottle of whiskey from the night before, but no hangover thanks to the 7 empty packets of Annadin extra

TBeckett100

the foreign call centres annoy me with small talk. They call you up and then end the call with "is there anything else I can help you with"

No, you called me!

Owain_Moneysaver

It annoys me when they say "see you later". I'm almost tempted to reply, "oh, do you work in Spearmint Rhino?"

souwesterly

When you go through the rather long questionaire at www.tellasda.com the checkout operator is more or less ignored.
It seems to be assumed that they're expected to be excellent at their job - the questions are aimed at asking if (perchance) anyone else in the store actually noticed that you were there.
(As it happens, in our store we seem to be lucky - especially in the wines department. There are two guys who know just about everything about wines - really ace fellas)

I actually quite enjoy shopping at our local Asda:o
Why? Well, because the checkout operators do, over time, become if not friends, then at least sociable aquaintances.....especially if you manage to shop when things are quiet.

I don't know who's interested, but in Asda Taunton, there's a really excellently helpful and sociable bloke, who's the spitting image of Ron Jeremy:p....and he knows it.
The banter - with me (a bloke); others who "recognise" him and with some female customers is incredible:rotfl::whistle:

Makes the whole checkout experience highly amusing and chuckleworthy.:)

Payless_2

I once did an internet shop with Asda as I had just had surgery and couldn't get to the shops or carry any weight. I arranged for it to be delivered when my son was there so that he could carry it upstairs for me (upstairs flat) and help put it away. It came early so i told the driver to just leave it in the hall as someone would be round to help me later. He insisted on taking it upstairs and putting it away for me :T

I phoned Asda to thank the driver again and tell them how helpful he'd been and the call centre operator said how lovely it was to hear positive things about the staff as people only ever call to complain about them. When someone does something well it's always good to acknowledge it.