help! help!computer knackered

lisa76

macman wrote: »

How much RAM do you have installed at present?

I know I sound stupid but how do I find that out?

kazzys51

hi lisa if you type ram into the help and support hit start its on the bottom right hand corner it will tell you to click here to open system and its in there

lisa76

Aha it's 504 MB of RAM

kazzys51

http://download.cnet.com/ccleaner/ hi lisa you may have already done this but this free cc cleaner works reall fast and dosent need much room

lisa76

Thanks Kazzy - I have got that and ran it again earlier. It really speeded things up when I first used it a few months ago but lately it's just gone really really slow - like taking a minute to open up IE and freezing a lot on pages.
These guys on here are fab though aren't they!

macman

lisa76 wrote: »

Aha it's 504 MB of RAM

That is the absolute minimum you need to run XP. Pushing that up to at least 1GB should make your PC a lot faster.
Go to www.crucial.com amd use the system scanner to see what your upgrade options are, it will show you what is currently installed and what you can add or replace.

aliEnRIK

kazzy ~

Please run COMBOFIX
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
Shut down your anti virus
Follow the simple instructions it gives
Post the COMPLETE log it creates here (Split into sections if need be) ~ if there are loads of 'SNAPSHOT' pages then leave them out

If it comes up with a RENAMING error then RIGHT click the exe file and RENAME and call it QWERTY (Making the complete file name 'QWERTY.exe') Or SAVE as 'QWERTY' on download

kazzys51

alien rik this program aint doing much it made the computer really slow???
any other suggestions??

aliEnRIK

What happened when you ran it? It slowed at what point and what then? Did it actually run or not? is it slow NOW or not?

kazzys51

it asked me to run it.... done that then it came up a warning saying that this is not the original click no to abort.... i continued to run it.... its left me a page headed results in everywhere saying no results match this page?....... and has been sitting like that for 40 min still slow but not as bad as it was when running