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A technical problem logging in - Advise please

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I have been a member for a number of years under my deb1home screen name, but for the last three days have been unable to log in, I have requested and received two replacement passwords but even using these I still cannot log in. I have had to register under a new name. I have emailed the tech help but i am wondering what the dickens is wrong. Obviously I can log in with this screen name but am flumoxed as to why I cannot do so with my usual screen name. Any help/ideas/advise would be appreciated.

If this is in the wrong place then please move to correct place.
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Comments

  • Fire_Fox
    Fire_Fox Posts: 26,026 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Try clearing your cookies.
    Declutterbug-in-progress.⭐️⭐️⭐️ ⭐️⭐️
  • same problem - clearing cookies does not help - all since the upgrade
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    same problem - clearing cookies does not help - all since the upgrade

    Have you tried using a different browser to eliminate your machine?
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • 2 different pcs although only 1 browser (IE) so don't feel that this is an issue. It is various rts of the site that aren't working, and somewhat disappoitinf that the only way to try and get any resolution is to set up another email address, so that you can re-register as it won't accept repeats, then post on the site.:(
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    2 different pcs although only 1 browser (IE) so don't feel that this is an issue. It is various rts of the site that aren't working, and somewhat disappoitinf that the only way to try and get any resolution is to set up another email address, so that you can re-register as it won't accept repeats, then post on the site.:(

    So try using an alternative browser e.g. Firefox here or Opera here both far superior to IE, before blaming the forum.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • espresso wrote: »
    So try using an alternative browser e.g. Firefox or Opera both far superior to IE, before blaming the forum.

    Are you serious? Why on earth should I install a new browser just to access this site? It clearly demonstartes that the issue is not connected to a pc as it is replicated, and if the site is showing up compatibility issues with IE (incidentally the browser used by almost 60% of people) then surely it is better to address this issue. The only common denominator between the issues is the site.....and from reading other posts I am not the only user with this issue.....
    Glad I didn't thank you before or else I w:puld have to unthank you now
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Are you serious?..................................

    Yes I am serious.

    You are obviously not serious about resolving your log in problem.

    You can eat your slice of humble pie afterwards!

    :rotfl:
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Testing with IE8.......

    No probs. :)
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    fermi wrote: »
    Testing with IE8.......

    No probs. :)

    The difference is that you know how to use IE fermi.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    espresso wrote: »
    The difference is that you know how to use IE fermi.

    I wouldn't go that far. :o

    I rarely use it, as this lappy is on Linux. Had to fire up a VM on virtualbox to test. ;)

    (This post is from IE6 BTW.)

    upsetbythechanges: If you could post up what version of IE you are using, what OS it's on, and what security software you have installed (maybe that is blocking something), then that may help the MSE web/techie team.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
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