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Garage threatening to take back car after they forgot to get finance forms signed!!

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13

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  • jacobsdaduk
    jacobsdaduk Posts: 168 Forumite
    Part of the Furniture Combo Breaker
    Hintza wrote: »
    I don't think that is the point most responders are making.

    The thing is the dealer has cocked up and has offered no incentives to sort "their" mess out. They are just using threats.

    I think we all realise mistakes happen and if the dealer has made a mistake he should be grovelling to the buyer and at least cover out of pocket expenses, a firm apology and some gesture of goodwill (and that probably if offered early doesn't have to be very much).

    I totally agree. But for some people to suggest that the dealer should just hand the car over is unrealistic and perhaps even immoral.
    Happy with my advice? The please use the 'thanks' button vvvvvvvvvvvvv
  • blued
    blued Posts: 698 Forumite
    I dont think anyone suggested that the dealer should hand the car over?

    At the very least the dealer should cover the cost of fuel to get to and from the premises and I'd also be looking for some sort of compensation for what is probably going to take 5 hours of your time.
  • blued wrote: »
    I dont think anyone suggested that the dealer should hand the car over?

    Previous quote "!!!!!!!! to them. Their mistake, they can pay. Your friend's son is obliged to do nothing."

    What is that suggesting?
    Happy with my advice? The please use the 'thanks' button vvvvvvvvvvvvv
  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Golden rule of MSE, never read a Pew Pew post without a large pinch of salt to hand
  • vaio wrote: »
    Golden rule of MSE, never read a Pew Pew post without a large pinch of salt to hand

    Thanks, but I really don't have time to second guess people.
    Happy with my advice? The please use the 'thanks' button vvvvvvvvvvvvv
  • This has happened to me twice at the same main dealership when buying cars... lucky i only live 5 mins away!
  • Sssssss
    Sssssss Posts: 1,094 Forumite
    tell garage ok come and take your car back, but tell them you want your trade in back as well! that might just shut them up.
  • jonnyd281
    jonnyd281 Posts: 569 Forumite
    Part of the Furniture 500 Posts
    Sssssss wrote: »
    tell garage ok come and take your car back, but tell them you want your trade in back as well! that might just shut them up.

    That won't work they (the garage) own the trade in since they have paid off the finance on it.
  • jacobsdaduk
    jacobsdaduk Posts: 168 Forumite
    Part of the Furniture Combo Breaker
    jonnyd281 wrote: »
    That won't work they (the garage) own the trade in since they have paid off the finance on it.

    Not true. The finance won't be settled until the new agreement comes in to force on the new(er) vehicle. Currently it's still the responsibility of the OP's friend to continue to pay the HP until the new agreement comes in to force, as the previous agreement remains.
    Happy with my advice? The please use the 'thanks' button vvvvvvvvvvvvv
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Not true. The finance won't be settled until the new agreement comes in to force on the new(er) vehicle. Currently it's still the responsibility of the OP's friend to continue to pay the HP until the new agreement comes in to force, as the previous agreement remains.

    Not true. It will be the responsibility of the garage to clear the finance on the previous car as soon as it becomes theirs, NOT when the finance starts on the new car. The garage bought the car off the O/P the day he picked up their new car.
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