Topcashback or Quidco?

katieclampet

I have always used quidco, however I am thinking about changing to TCB, after reading this thread. I have had a genuine transaction declined (from m&s) and also have waited up to 8 months for an insurance payment.

katiex

hilljd00

quidco_Company_Representative wrote: »

Hi,

I have just spotted this and of course everyone has the right to choose where they shop. Just to clarify, though, all genuine transactions are paid. When we receive cashback it is passed on, and we use the same tracking as other cashback sites. Like other cashback sites, we are an intermediary in that we are dependant on the systems and processes of our merchants and their intermediaries. We also guarantee that your earnings enquiries will be resolved within 60 days.

I just wanted to clarify these points for anyone who is not familiar with Quidco.

Kind regards,
Jules

At the beginning of my Quidco experience everything was great, then it went downhill my last three - four buys i haven't received any cashback - AVOID

stevehippo

I have used both on & off
Topcashback are totally useless at resolving queries where cash does not appear - I have 4 outstanding claims, 1 from Nov 09!!!

When you contact them they don't even reply let alone sort the problem!

So big risk of getting nothing!!

Broken_hearted

antonette254 wrote: »

Sorry all genuine payments are not paid, I took out insurance with kwikfit via quidco & for some reason it tracked twice. I pointed this out to quidco who said that it should resolve itself in time, after over a year of raising queries about it, Kwik fit declined to pay & i was told there was nothing i could do!! so lost out on £42.

Same here Quidco were no help.