47" LED Widescreen 1080p HD TV - £199 @ Pixmania price error

bulletproof_1979

anewman wrote: »

If they want to talk law, then legally it is binding if money is taken (and not simply authorised on the card). Whatever the price may be! To some unknowledgeable people, it may well have looked like a genuine discount of 85%. What makes a price "vile" exactly? What if they had mistakenly put the price up as £50 lower than it should be? £100? £200? £300? Where's the line and who says exactly?! I am sure many users of these forums have come across many deals where a price is genuinely reduced by 85% (no stupid DFS tricks) and they have received the item, or walked off with it from the shop shelf.

I'd love to live on your planet.

*Chattie*

RacyRed wrote: »

I'm just being cautious here, nothing personal meant, but...

Can you provide some verification that you are who you say you are please? Your name and a link to a website giving your firm's name, address and list of partners would be a good start.

Also, what would the costs be to anyone participating in a class action?

Thanks

please don't tell me people would actually fall for this?

miffyrulz

Lol, just seen this on HUKD

Don't dispair people.......


The 7 Stages of Misprice Grief

1. SHOCK & DENIAL-
You will probably react to learning of the misprice with numbed disbelief. You may deny the reality of the misprice at some level, in order to avoid the pain. Shock provides emotional protection from being overwhelmed all at once. This may last for a while.

2. PAIN & GUILT-
As the shock wears off, it is replaced with the suffering of unbelievable pain. Although excruciating and almost unbearable, it is important that you experience the pain fully, and not hide it, avoid it or escape from it with alcohol or drugs.

You may have guilty feelings or remorse over things you did or didn't do with your old TV. Life feels chaotic and scary during this phase.

3. ANGER & BARGAINING-
Frustration gives way to anger, and you may lash out and lay unwarranted blame for the misprice on the vendor. Please try to control this, as permanent damage to your relationships may result. This is a time for the release of bottled up emotion.

You may rail against fate, questioning "Why me?" You may also try to bargain in vain with the powers that be for a way out of your despair ("I will never drink again if you just send my TV")

4. "DEPRESSION", REFLECTION, LONELINESS-
Just when your friends may think you should be getting on with your life, a long period of sad reflection will likely overtake you. This is a normal stage of grief, so do not be "talked out of it" by well-meaning outsiders. Encouragement from others is not helpful to you during this stage of grieving.

During this time, you finally realize the true magnitude of your loss, and it depresses you. You may isolate yourself on purpose, reflect on things you did with your old TV, and focus on memories of the past. You may sense feelings of emptiness or despair.

5. THE UPWARD TURN-
As you start to adjust to life without your new LED TV, your life becomes a little calmer and more organized. Your physical symptoms lessen, and your "depression" begins to lift slightly.

6. RECONSTRUCTION & WORKING THROUGH-
As you become more functional, your mind starts working again, and you will find yourself seeking realistic solutions to problems posed by life without your new TV. You will start to work on practical and financial problems and reconstructing yourself and your life without that 47" LCD.

7. ACCEPTANCE & HOPE-
During this, the last of the seven stages in this grief model, you learn to accept and deal with the reality of your situation. Acceptance does not necessarily mean instant happiness. Given the pain and turmoil you have experienced, you can never return to the carefree, untroubled YOU that existed before this tragedy. But you will find a way forward.

You will start to look forward and actually plan things for the future. Eventually, you will be able to think about your lost loved one without pain; sadness, yes, but the wrenching pain will be gone. You will once again anticipate some good times to come, and yes, even find joy again in the experience of living.

gtwill040

I got the e-mail saying the order has been cancelled. My tracking still confirms my order is placed and not cancelled.

I don't know if I can be bothered to actually chase this up.

This happened in january/february with a Philips Blu Ray player selling at 1.05 Euro. Most peoples were cancelled, some received the blu-ray player and a few got money of vouchers.

Kayteehee

Mine has been cancelled!!!!!!!!

Gonna contact customer service now and quote their T&C

TaZmAn

They can't legally cancel any orders which were paid by Paypal, as they've already taken and 'received' payment in full in their accounts. I've also read all their terms and conditions in very fine detail and they can't worm their way out of this. It would definitely be illegal for them to cancel any orders where they've actually 'received' the full payment in their accounts already.

If you paid by Paypal, you have effectively paid in cash. People who paid by Paypal are therefore fully protected by the law - If they are retrospectively cancelling Paypal orders or playing games, everyone should just take them to court quite frankly - I don't see any way we could lose and they would also have to pay our full legal costs plus interest (which would cost them even more money). They would be better off just sending the TVs out.

There was nothing in their terms and conditions about mispriced items (most companies have a clause to get them out of these kind of errors). They don't... this is their own fault...

It also stated clearly in their t&cs that if the price were to go up or down, after the order was placed, you will still have to pay the amount agreed when you placed your order...


People should get Watchdog and Trading Standards involved if they are cancelling Paypal orders. It's also against the law to purposely misprice an item - companies have been fined large amounts for doing this exact thing before. Many companies do this on purpose to get tons of free publicity, internet traffic, new user accounts, cash in your account etc. and it's illegal. Most people would never have bought anything from Pixmania in a million years but have now signed up to their website and countless people also signed up for their Loyalty scheme by mistake at checkout which I'm sure they'll also make a killing on.

I accept that people who paid by credit card are probably in a different boat as the money won't actually have been received in Pixmania's account yet so they can get away with cancelling these orders, but they don't have a leg to stand on for Paypal payments.

Regarding them using the 'price is vile' as their defence... Ummmm lol???:rotfl: Do they honestly think this would stand up in a court of law? It's also worth mentioning that although the TVs are cheap, they certainly aren't free or 1p each or anything that stupid. £230 is still alot of money for an electrical item. They will still be getting alot of money from people who bought these TVs and I'm sure they would be able to now order in bulk to minimise any damage done. Don't forget that the prices listed normally include significant profit margins too.

I think damage limitation for Pixmania would be to just send out the TVs to the people who paid using Paypal. If we take them to court, they will have to pay out alot more...

I would be interested to hear what lawyers actually think of their defence...

marvin

oh well better luck next time maybe.

ahdinko

Aidy wrote: »

Hmm, thinking someone is having a bit of fun here

Can't really see them getting involved in cheap TV disputes!!

I think you seem to have missed these areas:

Aidy wrote: »

Veritas specalise in:

Property
Commercial
Corporate
Islamic Finance
Yemen / Middle East
E-Commerce

mandy130

Just got my cancellation email

thrifty_student

TaZmAn wrote: »

They can't legally cancel any orders which were paid by Paypal, as they've already taken and 'received' payment in full in their accounts. I've also read all their terms and conditions in very fine detail and they can't worm their way out of this. It would definitely be illegal for them to cancel any orders where they've actually 'received' the full payment in their accounts already.

If you paid by Paypal, you have effectively paid in cash. People who paid by Paypal are therefore fully protected by the law - If they are retrospectively cancelling Paypal orders or playing games, everyone should just take them to court quite frankly - I don't see any way we could lose and they would also have to pay our full legal costs plus interest (which would cost them even more money). They would be better off just sending the TVs out.

There was nothing in their terms and conditions about mispriced items (most companies have a clause to get them out of these kind of errors). They don't... this is their own fault...

It also stated clearly in their t&cs that if the price were to go up or down, after the order was placed, you will still have to pay the amount agreed when you placed your order...


People should get Watchdog and Trading Standards involved if they are cancelling Paypal orders. It's also against the law to purposely misprice an item - companies have been fined large amounts for doing this exact thing before. Many companies do this on purpose to get tons of free publicity, internet traffic, new user accounts, cash in your account etc. and it's illegal. Most people would never have bought anything from Pixmania in a million years but have now signed up to their website and countless people also signed up for their Loyalty scheme by mistake at checkout which I'm sure they'll also make a killing on.

I accept that people who paid by credit card are probably in a different boat as the money won't actually have been received in Pixmania's account yet so they can get away with cancelling these orders, but they don't have a leg to stand on for Paypal payments.

Regarding them using the 'price is vile' as their defence... Ummmm lol???:rotfl: Do they honestly think this would stand up in a court of law? It's also worth mentioning that although the TVs are cheap, they certainly aren't free or 1p each or anything that stupid. £230 is still alot of money for an electrical item. They will still be getting alot of money from people who bought these TVs and I'm sure they would be able to now order in bulk to minimise any damage done. Don't forget that the prices listed normally include significant profit margins too.

I think damage limitation for Pixmania would be to just send out the TVs to the people who paid using Paypal. If we take them to court, they will have to pay out alot more...

I would be interested to hear what lawyers actually think of their defence...

There is significant past precedent for the Judge just dismissing cases like these, whether they have clauses in their terms and conditions about misprices or not.