Switching Broadband when don't have a BT Line

cr1mson

macman wrote: »

Have you tested from the BT test socket, which is behind the split faceplate on the BT master socket? This is essential to try, as it isolates all your internal wiring.
Do you have noise/crackling on the phone line?

Don't seem to have a Master socket or if I do guessing it is in the loft. Have taken plates off all extensions and none of them have a test socket or look like any of the pictures of a master socket. The only ones that look like a master socket aren't actually connected though as for a second line that previous owner had. Haven't taken the front off them as difficult to get to and figure that if not connected to phone line be no use even if a master socket.

Think if I do have a master socket may be in loft which is inaccessible (had loft insulation and now needs crawl boards) as found what looks like a BT junction box in cupboard upstairs with cables that go up to loft ,down to what I would call the main phone socket in downstairs hall and also to second phone line socket.

Or as house was bulit in 1978 guess possible no master socket with test socket at all!

Grateful for any other suggestions!

C

cr1mson

PS Have had some crackling but TT have tested line and say it is ok!

property.advert

cr1mson wrote: »

Sky say need a BT line.

C

What ? Sky provide their own lines. I have one. You have Sky for TV, internet, BB etc. and one bill.

forgotmyname

Is talktalk not on your BT line???

Can you not just change phone & BB supplier?

OldGreyFox

Sky Talk can provide a new line if they can be bothered.

"What if I don’t have a working compatible phone line?

If you are a new Sky TV customer taking Sky Talk Calls and Sky Talk Line Rental, we can arrange for a new phone line to be installed or an existing phone line to be activated (“New Phone Line”). We will confirm the charge (if any) for your New Phone Line at the time of booking. Sky will not install a New Phone Line where extensive new line construction over and above standard needs is required. "


http://www.sky.com/shop/terms-conditions/talk/

But watch out for their forthcoming price, and time band charges, and the barring of access numbers.

http://www.sky.com/shop/terms-conditions/talk/code-of-practice/tariff-guide/

speedfreek1000

@ OP have you raised this on here http://www.talktalkmembers.com/forums/

I've seen this mentioned on here as getting fast results :T

property.advert wrote: »

What ? Sky provide their own lines. I have one. You have Sky for TV, internet, BB etc. and one bill.

A company can only provide phone lines if they have their own equipment installed in the exchange. If they do not they have to pay BT a fee to use it's network.

Normal (non cable) BB options by price cheapest 1st

1, Full Local Loop Unbundled - All equipment at the exchange is non BT
2, Partial LLU - BB non BT & premium paid to BT for use of its phone equipment. (BT line required)
3, Run on BT - larger premium paid to BT for use of both phone and BB equipment. (BT line required)

iniltous

speedfreek1000 wrote: »

@ OP have you raised this on here http://www.talktalkmembers.com/forums/

I've seen this mentioned on here as getting fast results :T



A company can only provide phone lines if they have their own equipment installed in the exchange. If they do not they have to pay BT a fee to use it's network.

Normal (non cable) BB options by price cheapest 1st

1, Full Local Loop Unbundled - All equipment at the exchange is non BT
2, Partial LLU - BB non BT & premium paid to BT for use of its phone equipment. (BT line required)
3, Run on BT - larger premium paid to BT for use of both phone and BB equipment. (BT line required)

They pay BT a fee regardless if they have their own equipment in the exchange or not, they 'rent' the cable pair from the exchange to to end user, pay 'BT' for this (why would any company let another company have use of their assets without some form of payment ?) but its BT Openreach that get this 'fee', but its still a BT Group business.
...but as you say if the company has the ability to provide either broadband or phone and broadband ,without using BT Wholesales products, then obviously the company only pays for the rent of the line (and probably the backhaul connection to the companys own equipment), if they resold BTw products as well as the fee for the cable pair they would also pay to rent a broadband port and probably buy call time wholesale, and then charge the end user what BTw charge them plus a little extra as their profit margin.
The term BT line is a bit mis-leading, it means a pair of wires from the BT exchange to the end users address, not that BT Retail currently have the customer on the end of the cable pair, perhaps the term Openreach line would be better, but getting lots of service providers to see it that way is difficult..
If OFCOM wanted to promote competion (and they do) why would the design a system (and they did design the system) that required an end user to sign with BT ( for a minimum term) if they wanted (for example) to move from
TT to Sky ????

cr1mson

property.advert wrote: »

What ? Sky provide their own lines. I have one. You have Sky for TV, internet, BB etc. and one bill.

Afraid not here have triple checked (website, by phone and checking with ex Sky employee)

C

cr1mson

speedfreek1000 wrote: »

@ OP have you raised this on here

I've seen this mentioned on here as getting fast results :T



A company can only provide phone lines if they have their own equipment installed in the exchange. If they do not they have to pay BT a fee to use it's network.

Normal (non cable) BB options by price cheapest 1st

1, Full Local Loop Unbundled - All equipment at the exchange is non BT
2, Partial LLU - BB non BT & premium paid to BT for use of its phone equipment. (BT line required)
3, Run on BT - larger premium paid to BT for use of both phone and BB equipment. (BT line required)

Afraid as ex Tiscali customer can't access the forum.

C

cr1mson

iniltous wrote: »

They pay BT a fee regardless if they have their own equipment in the exchange or not, they 'rent' the cable pair from the exchange to to end user, pay 'BT' for this (why would any company let another company have use of their assets without some form of payment ?) but its BT Openreach that get this 'fee', but its still a BT Group business.
...but as you say if the company has the ability to provide either broadband or phone and broadband ,without using BT Wholesales products, then obviously the company only pays for the rent of the line (and probably the backhaul connection to the companys own equipment), if they resold BTw products as well as the fee for the cable pair they would also pay to rent a broadband port and probably buy call time wholesale, and then charge the end user what BTw charge them plus a little extra as their profit margin.
The term BT line is a bit mis-leading, it means a pair of wires from the BT exchange to the end users address, not that BT Retail currently have the customer on the end of the cable pair, perhaps the term Openreach line would be better, but getting lots of service providers to see it that way is difficult..
If OFCOM wanted to promote competion (and they do) why would the design a system (and they did design the system) that required an end user to sign with BT ( for a minimum term) if they wanted (for example) to move from
TT to Sky ????

All very well but like you say getting service providers to see it that way is difficult! Enough of a full time job trying to talk TT!

C